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Browse Directory>   Infrastructure and Systems Management>  Networking and Communications Solutions>  Remote Access Technologies
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
Browse Results  1 - 25 of 27 | Next Page
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Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success by Dell, Inc.
May 13, 2009 - (Free Research) Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase Workforce Productivity Using Microsoft Dynamics CRM and Windows Mobile by Microsoft
September 09, 2009 - (Free Research) In this presentation, we explain how Microsoft can help your employees be more nimble, productive, and responsive to your customers by providing them with access to the critical information they need to make decisions.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
(PRESENTATION) VIEW ABSTRACT | GO TO

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global
October 29, 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global
October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PortalGuard: Browser-Based Authentication and Password Security for Microsoft SharePoint, IBM WebSphere and WebSphere Portal, and IBM Lotus Domino by PistolStar, Inc.
August 26, 2009 - (Free Research) PortalGuard is an authentication and password security solution that allows end-users to securely authenticate and self-manage passwords directly from a Web browser, while providing administrators with functionality to meet or exceed their security objectives and achieve compliance with government and industry regulations.
(TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Online Backup FAQ by i365, A Seagate Company
October 26, 2009 - (Free Research) Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this podcast, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Three Steps to a Mobility Strategy by AT&T Corp
October 28, 2009 - (Free Research) Many organizations have implemented mobility in a tactical and piecemeal manner, not realizing the gains possible from adopting a more strategic approach. This paper explains how to conduct a mobility audit, review your business activities, and develop an effective mobility implementation plan.
(WHITE PAPER) GO TO WHITE PAPER

Virtual Desktops: Improving Security and Availability by HP, Vmware and AMD
September 24, 2009 - (Free Research) In this webcast, learn how virtual desktop implementation can ensure data security and uphold legal compliance standards. Discover how to execute best practices for data backup and offsite storage. Gain insight into how desktop virtualization can be utilized to improve data security and availability.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Simplify and Automate Desktop Management with Virtualization by HP, Vmware and AMD
September 10, 2009 - (Free Research) There are two sides to desktop business continuity: users' needs and IT management. Users need on-demand accessibility of their desktops, applications and data. IT managers must limit complexity caused by supporting diverse users and hardware. This webcast discusses how to automate and simplify virtual desktop management to improve efficiency.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Desktop Virtualization with Dell and Citrix: Solving the Desktop Lifecycle Management Challenge by Dell, Inc. and Intel
July 01, 2009 - (Free Research) This white paper provides analysis and advice on how Dell Virtual Remote Desktop (VRD), a server-hosted desktop virtualization, can deliver substantial benefits, simplifying lifecycle management, and driving ongoing cost and productivity benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint E-Zine Volume 15: Top Five SharePoint Challenges and Solutions by SearchWinIT
October 20, 2009 - (Free Research) Having some issues with SharePoint? It happens. This issue describes some of SharePoint's most common problems and provides the fixes to solve them. Also in this issue, get some pointers on how to manage external data access as part of your governance plan, and weigh the pros and cons of SharePoint social computing.
(EZINE) VIEW ABSTRACT | GO TO

Case Study: Continental Airlines Streamlines Operations, Cuts Costs with Virtualization Solution by Dell and Microsoft
April 01, 2009 - (Free Research) To expand its virtualized server and desktop infrastructure, Continental Airlines deployed a beta release of Windows Server 2008 R2 Datacenter. By using improved Hyper-V™ technology and Remote Desktop Services, Continental expects to increase system uptime, implement new services in minutes, and save up to U.S. $1.5 million a year.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation
September 08, 2009 - (Free Research) How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Dell Asset Management by Dell, Inc. and Intel
October 07, 2009 - (Free Research) Dell Asset Management service provides an intuitive, easy-to-use asset management solution for today’s highly distributed environments. Delivered as a SaaS-enabled solution, Dell Asset Management leverages the Internet to discover and manage your company’s Microsoft® Windows notebooks and desktops, printers, routers, switches, servers and more.
(DATA SHEET) VIEW ABSTRACT | GO TO

Riverbed Steelhead Product Family by Riverbed Technology, Inc.
October 01, 2009 - (Free Research) What's the Riverbed difference? Speed. Scalability. And simplicity. Discover it for yourself and get the facts about the entire family of Steelhead solutions from Riverbed. Companies of all sizes depend on the Riverbed Steelhead product family to accelerate the performance of applications over the WAN.
(DATA SHEET) VIEW ABSTRACT | GO TO

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
September 16, 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Your Security Has Never Been So Easy by Panda Security
September 18, 2009 - (Free Research) This demonstration examines the features and benefits of Panda’s Managed Office Protection, a security solution for PCs and servers based on the concept of Software as a Service. Learn how this approach lets companies focus on their core business, freeing them from the management tasks and operating costs associated with traditional solutions.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Symantec NetBackup OpenStorage Best Practices Guide: Data Domain Deduplication Storage by Data Domain
January 30, 2009 - (Free Research) In this guide, OpenStorage best practices are examined and discussed to assist in eliminating the bottlenecks associated with deployment and functional testing of the solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Giving Nurses More Time to Care by LogMeIn, Inc.
September 16, 2009 - (Free Research) The IT team at Palm Valley Health Care needed to provide technical support to their 200 field nurses and wide-spread administrative staff throughout South Texas. Find out why they chose LogMeIn Rescue to solve 9 out of 10 support issues remotely.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

For Ceridian, it Pays to Provide High-Quality Support by LogMeIn, Inc.
September 16, 2009 - (Free Research) This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

DFS Changes in Windows Server 2008, Improvements and Best Practices by Peer Software
September 08, 2009 - (Free Research) DFS has undergone incremental changes, all offering a basic solution for file management across LANs and WANs but the story is incomplete. In this E-Guide, brought to you by SearchWindowsServer.com and Peer Software, learn what improvements have been made to DFS in Windows Server 2008 R2 and what problems still exist.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Cisco SMB Solutions: Work Wherever You Want by Cisco Systems, Inc.
August 16, 2009 - (Free Research) Where will you conduct business today? Chances are that you, your colleagues, or your employees will spend time out of the office. These days, it's not necessary to spend eight hours in the office to put in a full-day's work.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Cut Overhead Costs Right Now: Connect Remote Workers, Using VPN Security by Cisco Systems, Inc.
August 14, 2009 - (Free Research) Giving remote workers easy and secure access to your network with virtual private network (VPN) technology can result in big savings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Building Blocks for Growth: A Network Can Improve Efficiency and Responsiveness, As Well As Control Costs by Cisco Systems, Inc.
August 14, 2009 - (Free Research) Growth rises on the horizon for many small businesses, and one seizes the day, expansion often occurs rapidly. Preparation is crucial to success. What tools are required for a company with 20 employees, for example, to grow to 100 employees within a year? Read this paper to learn more...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 27 | Next Page

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