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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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ERP in the Midmarket by SAP America Inc
September 2008 - (Free Research) Read this CIO guide on ERP in the Midmarket to get a better understanding of the various options companies have when choosing, implementing, securing, and measuring the ROI from their ERP systems.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Online Video: The New Merchandising by Akamai Technologies
September 2008 - (Free Research) This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Uncovering Hidden B2B Sales Potential by MapInfo Corporation
July 2008 - (Free Research) Location intelligence software helps companies increase B2B sales by improving customer and prospect knowledge, managing their sales channels proactively, responding faster to changing market conditions and improving their channel structure and alignment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Case for IT Governance in a Lotus Notes Environment by TeamStudio
November 2008 - (Free Research) Read this paper to learn how implementing governance is an ongoing process or IT lifestyle; it is a combination of people, processes and technologies that must be implemented consistently over time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Capitalizing on Unified Communications in the Call Center by CosmoCom, Inc.
November 2008 - (Free Research) In this E-book, find out how unified communications (UC) is altering the call center technology landscape and how some organizations have successfully adopted UC to extend the call center into the enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Cognos Pricing Makes More Projects Possible by Cognos, an IBM Company
October 2008 - (Free Research) IBM Cognos has a flexible and tiered pricing grid that enables companies to cost effectively deliver BI and PM benefits to more users, and more types of users.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya Inc.
June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unleashing the Hidden Productivity of Your Mid Size Business by Avaya Inc.
September 2008 - (Free Research) This paper discusses the evolution of telework. It discusses how and why it started, its development and evolution, where it is today, where it's going, problems to be addressed, and why it's being adopted by a growing number of employers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Value Analysis of Autodesk Topobase in Utilities by Autodesk
November 2008 - (Free Research) This study details the business benefits of using Topobase within utilities, and it also outlines industry trends that drive utilities toward integrated information management platforms like Topobase.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integration Appliances - Simplify Software as a Service (SaaS) Integration by Cast Iron Systems
March 2008 - (Free Research) Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Ways to Put Your CRM Data to Work for You and Your Customers by Angel.com
October 2008 - (Free Research) This paper explores the various ways that today's organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meet Monetary and Fiscal Targets with the True Value of Learning by SkillSoft Corporation
August 2008 - (Free Research) This whitepaper discusses a different culture that is developing for learning and training departments. This new cultures prime concern is meeting monetary and fiscal targets.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Best Practices: Improve Order-to-Cash Performance with Document Process Automation by Esker Inc.
September 2008 - (Free Research) This white paper examines the challenges faced today by SAP customers who are still manually processing sales orders and billing documents, as well as the outcomes of order-to-cash automation - including time, labor and cost savings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Customer Retention Programs by Portrait Software
December 2008 - (Free Research) Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.
(WHITE PAPER) GO TO WHITE PAPER

Total Economic Impact Of VMware Virtual Desktop Infrastructure - Financial Services Industry by VMware, Inc.
December 2008 - (Free Research) Find out how a VMware financial service customer used VMware® View™ 3, formerly VMware Virtual Desktop Infrastructure, to reduce costs, free up office space and increase worker productivity in its remote offices.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Treating 11 Million Customers as Individuals: How Nationwide Building Society Made Customer Relationship Management Deliver Returns by Portrait Software
December 2009 - (Free Research) Nationwide needed an IT system that could support customer care across its customer-facing channels, including call centers, branches and Internet. Read this case study and see how Nationwide maximized the value of its customer interactions.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Manticore Technology Boosts Revenue & Delivers Solid Investment ROI for Intellitactics by Manticore Technology
November 2008 - (Free Research) The marketing team integrated Manticore Technology with their existing salesforce.com solution to create a comprehensive demand generation platform.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Evolution of Mobile Unified Communications by Siemens Enterprise Communications
October 2008 - (Free Research) The integration of unified communications and advances in wireless technology have created opportunities for companies to integrate mobility into the organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerate ROI and Reduce Costs with Incentive Compensation System by ACTEK, Inc.
April 2008 - (Free Research) Explore business process pain points with which many organizations struggle and how you can combat them with a system that provides end to end automation, greatly reducing the need for internal IT support.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Deduplication: Determining Project Scope through Best Practices - E-Guide Prepared for Canadian Solutions Providers by Arrow Enterprise Computing Solutions
December 2008 - (Free Research) This E-Guide provides Canadian Solutions Providers with a check list that will improve the efficiency and ease of a data deduplication project and consequently support your services margins.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Choosing the Right Enterprise Report-Management System for Your Enterprise, Buyer's Guide: Purchasing Criteria by IBM
March 2008 - (Free Research) Download this buyer's guide to learn what you need from an enterprise report management solution.
(WHITE PAPER) GO TO WHITE PAPER

IBM System Storage DS Family-Telecommunications by IBM
September 2008 - (Free Research) In this whitepaper learn how the IBMSystem Storage DS Family is designed to help businesses optimize storage infrastructure, leverage information, mitigate risk and enable business flexibility.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trends in Reinsurance Administration 2008 Reinsurance Administration Survey Results by Fiserv Insurance Solutions
April 2008 - (Free Research) In April Fiserv Insurance surveyed CFOs at U.S. P&C insurance carriers. The goal was to uncover industry trends for 2008 and early 2009, track interests and see the strategic direction of the industry. Request a copy of the survey results.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cineca Case Study - High Performance Computing, Blades, MDS by Cisco Systems, Inc.
October 2008 - (Free Research) Read this case study to learn more about how Cineca uses Cisco HPC, blade switching, and SAN technologies to reduce increase ROI and reduce maintenance costs and demand on resources.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Lower IT Risks and Costs with Oracle Customer Services by Oracle Corporation
December 2008 - (Free Research) As companies look for ways to drive down costs and gain a competitive edge, many choose the expert Hyperion service provided by Oracle Advanced Customer Services.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

1 - 25 of 35 | Next Page

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