Records Management Software, Hardware, Services and Research Papers

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Case Study: Children's Memorial Hospital by ABS Associates, Inc.

July 2008 - (Free Research) In this case study Children's Memorial Hospital engaged ABS to provide consulting services. Learn how ABS optimized the hospital's help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.

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e-Book: Content Management Vs. Knowledge Management by InQuira Inc

October 2008 - (Free Research) This e-book reveals the critical differences between knowledge management systems and content management systems, and shows why true knowledge management capabilities are so vital to compete in today's markets.

(WHITE PAPER)

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Unifying Management of Physical and Electronic Records: The Records Management Imperative by EMC Corporation

March 2008 - (Free Research) This white paper explains the features and benefits of such a unified approach to enterprise records management, and describes how the EMC Documentum/OmniRIM solution works.

(WHITE PAPER)

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Developing a Mobilization Strategy to Increase Customer Satisfaction Levels by Sage (UK) Limited

September 2008 - (Free Research) A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn the benefits of mobilization.

(WHITE PAPER)

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Customer Satisfaction with Email Archiving Systems by Sunbelt Software

August 2008 - (Free Research) Osterman Research surveyed organizations about a variety of email archiving systems to understand overall satisfaction of their current archiving system. The goal is to help decision makers in their archiving evaluation process.

(WHITE PAPER)

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