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Browse Directory>   Infrastructure and Systems Management>  Enterprise Application Integration>  Service Oriented Architecture (SOA)
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Presentation Transcript: The Service Delivery Platform - E Unum Pluribus or, in English, "Out of One, Many" by Pitney Bowes Group 1 Software
November 2008 - (Free Research) Based on a Pitney Bowes Group 1/TechTarget Webcast, this white paper describes how service providers have been deploying overlay networks to launch new services and rolling out "Overlay OSS" to manage them, which creates a multiplicity of networks.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality Considerations in Master Data Management Structures by Pitney Bowes Group 1 Software
May 2008 - (Free Research) In this white paper, learn how to implement and enforce enterprise-wide Master Data Management solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Contact Centers for Dummies by Avaya Inc.
November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Midsize Communications Solutions for Dummies by Avaya Inc.
November 2008 - (Free Research) Midsize Business Communications for Dummies explores the unique challenges faced by midsize businesses and how intelligent communications can improve interactions across employees, suppliers and customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya Inc.
June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Channel Success Stories: Simplifying IT
Case Study: Guardium by Dell PartnerDirect and Intel
December 2008 - (Free Research) This Channel Success Story highlights the ways in which Guardium's innovative approach can simplify even the most complex IT challenges.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch by Teleformix
July 2008 - (Free Research) ECHO™ provides the vehicle for focused customer experience management through real-time call monitoring and agent performance evaluations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix
July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BPM Enabled by SOA: End to End Process Visibility with Business Activity Monitoring by IBM
August 2008 - (Free Research) In this whitepaper learn how Business Process Management (BPM) enabled by Service orientated Architecture (SOA) is a discipline combining software capabilities and business expertise to accelerate process improvement and facilitate business innovation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Information Management, Enterprise Content Management, Master Data Management - How Do They Fit Together by IBM
April 2008 - (Free Research) Enterprise Content Management (ECM) has started to move beyond departmental deployments and into an important competence and infrastructural technology.
(WHITE PAPER) GO TO WHITE PAPER

Oracle SOA Suite and Enterprise Portals by Oracle Corporation
November 2008 - (Free Research) This white paper examines how SOA can enhance your infrastructure to improve your ability to predict and respond to change, enhance productivity, simplify your IT environment and leverage existing investments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Roundtrip Traceability: Enhancing Quality in the Software Development Lifecycle by Telelogic, An IBM Company
July 2008 - (Free Research) Roundtrip Traceability enhances quality in the software development lifecycle (SDL). This provides stakeholders and their customers with the ability to assess the impact of a change and report and monitor development to ensure continuous improvement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling Enterprise Business Process Management by Telelogic, An IBM Company
October 2008 - (Free Research) Read this paper to learn how enterprise process modeling; analysis, architecture and implementation are at the core of business process management and optimization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Successful ERP Selections Are Made: The Top Things to Look for, Look at, and Look beyond When Evaluating an ERP Purchase by IQMS
December 2008 - (Free Research) ERP selection is not just about wants and want-nots from the various people in an organization but it is about getting what you need for now and the future.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

If You Teach a Customer to Fish: The Power of Web Self-Service by Epicor Software Corporation
November 2008 - (Free Research) This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Commits to a .NET-Connected Web Services Architecture by Microsoft Corporation India Pvt Ltd
November 2008 - (Free Research) Dell used the Microsoft® .NET Framework and Microsoft Visual Studio® .NET to develop five Web services, the success of which validated adoption of a .NET-connected Web services architecture throughout the Dell enterprise.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dollar Rent a Car Breathes New Life into Legacy Systems Using .NET Connected Software by Microsoft Corporation India Pvt Ltd
November 2008 - (Free Research) Using Microsoft® .NET connected software, Dollar Rent A Car created an XML Web services interface to expose its existing mainframe-based reservation system for access by existing and potential business partners.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Software + Services in the Microsoft World by Microsoft Corporation India Pvt Ltd
November 2008 - (Free Research) What does the term "S+S" really mean? The first "S" stands for software, of course, but the second "S" also really stands for software, all that changes is where that software runs and who runs it.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling "People-Ready Processes" through Business Process Management (BPM) by Microsoft Corporation India Pvt Ltd
October 2008 - (Free Research) Read how Microsoft delivers People-Ready Processes through key Business Process Management (BPM) products and solutions and how they enhance strategic business process efficiencies, reducing costs and promoting organizational agility and growth.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 19 of 19

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