Customer Self-service/ e-Self Help Software, Hardware, Services and Research Papers

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Customer Service as a Competitive Advantage: IBM Enterprise Content Management Solutions in Insurance by IBM

March 2008 - (Free Research) This paper explains how to excel at customer service using the best tools for the task.

(WHITE PAPER)

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If You Teach a Customer to Fish: The Power of Web Self-Service by Epicor Software Corporation

November 2008 - (Free Research) This document explores the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings.

(WHITE PAPER)

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HelpConnection.NET - .NET Help Desk Solution by Expinion.net

The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.

(SOFTWARE PRODUCT)

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HelpConnection.NET Solution Trial Version .NET Help Desk by Expinion.net

October 2007 - (Free Research) We're sure that you'll want to see and feel the HelpConnection.NET solution for yourself, even before you request a free trial version. So, we have prepared an online demo for you to try out. So go for it, test all you want!

(DEMO)

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