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CRM Built for Sales: The Executive Guide to Selecting CRM That Meets Sales Needs by CDC Software - Ross Enterprise October 2008 - (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A CIO's Guide to Achieving Information Management Excellence by Informatica November 2008 - (Free Research) In these uncertain times, you can't afford not to maximize the value of your information. Download this white paper to learn the right steps to managing your enterprise data for faster, more cost-effective business operations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Essential Manager's Guide: Intelligent Communications by Avaya Inc. June 2008 - (Free Research) How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Password Management: A Guide to Best Practices by RoboForm Enterprise September 2008 - (Free Research) Passwords are an essential security technique. This white paper reviews best practices to password management and provides contrast methods of dealing with Enterprise Single Sign-On (ESSO) and describes an alternative approach to ESSO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Selecting an ERP Solution: A Guide by Infor November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP in the Midmarket by SAP America Inc September 2008 - (Free Research) Read this CIO guide on ERP in the Midmarket to get a better understanding of the various options companies have when choosing, implementing, securing, and measuring the ROI from their ERP systems. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Data Deduplication: Determining Project Scope through Best Practices - E-Guide Prepared for Canadian Solutions Providers by Arrow Enterprise Computing Solutions December 2008 - (Free Research) This E-Guide provides Canadian Solutions Providers with a check list that will improve the efficiency and ease of a data deduplication project and consequently support your services margins. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Guide: A Strategic Approach to Enabling Mobile Business Applications by BlackBerry August 2008 - (Free Research) Today's successful enterprises are discovering that granting mobile access to critical business applications can increase productivity and revenue. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Retail and Online Commerce Infrastructure: Understanding Total Cost of Ownership by Akamai Technologies October 2008 - (Free Research) This white paper provides a comprehensive view of numerous legacy costs as part of a total cost of ownership (TCO) assessment of a retailer's in-house support of its online channel infrastructure. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Keys to Web Application Acceleration: Advances in Delivery Systems by Citrix September 2008 - (Free Research) It is essential that SAP applications and network infrastructures be considered together as a common "application infrastructure" that supports strategic business objectives. This paper examines the challenges associated with SAP application delive (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practice Guidelines for SAP Solutions on VMware® Infrastructure by VMware and Intel October 2008 - (Free Research) This paper provides best practice guidelines for deploying SAP software solutions on VMware Infrastructure 3. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Ross Enterprise September 2008 - (Free Research) This paper explores the different categories of customization. It discusses the role a flexible architecture plays in being able to customize with ease, as well as flexibility and importance in deploying, upgrading, and integrating your CRM system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Implementation: The 7 Areas of your Business That Must be Primed by Avaya Inc. September 2008 - (Free Research) In this E-Guide, you will find a list of important questions that should be asked of you and your organization when you are considering a unified communications implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developer's Guide to Mobile Applications by BlackBerry March 2008 - (Free Research) This document describes how to extend the BlackBerry Enterprise Solution™ using the BlackBerry Mobile Data System™ (BlackBerry MDS™) to provide a mobile workforce with access to a wide range of corporate data and applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The CIO's Guide to Mobile Applications by BlackBerry March 2008 - (Free Research) This paper provides a framework for understanding how to build a business case for an enterprise wireless solution that goes beyond email, learn about the potential benefits and costs that are associated with these wireless solution strategies. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: A Batch File to Back up All Active-State BlackBerry Databases by BlackBerry September 2008 - (Free Research) This E-Guide, brought to you by SearchDomino and BlackBerry, will teach you how to create a LotusScript agent that will make a DOS batch file automatically back up all your active BlackBerry databases to a specified folder. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Mobile Unified Communications by BlackBerry September 2008 - (Free Research) Unified communications (UC) is one of the most widely discussed topics in IT today. Read this Expert Lesson and explore the applications, technology, and benefits of Mobile UC. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide - Mobilizing Your Enterprise Applications by BlackBerry September 2008 - (Free Research) This E-Guide explains the usefulness of mobile CRM, ERP and SAP applications in the enterprise and looks at some potential roadblocks to mobilizing enterprise applications. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Voice of the Customer: Text Analytics for the Responsive Enterprise by IBM October 2008 - (Free Research) VoC is an approach that can guide enterprises in meeting the spectrum of sales, marketing, customer support, brand and reputation management, product service design, and quality demands. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Security Policies by BlackBerry December 2008 - (Free Research) In this expert E-Guide, you'll discover three key elements that are essential to your mobile security policy and learn how government regulations affect what is required in your policy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide: Channel Success Story: Virtualization by Dell PartnerDirect and Intel December 2008 - (Free Research) This E-Guide talks about the benefits for solutions providers in moving customers to a virtual environment and offers valuable, expert and practical advice to avoid pitfalls and to help your customers understand the true rewards of going virtual. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Reference Document: Blackberry Enterprise Server V4.1 Installation Overview by BlackBerry March 2008 - (Free Research) This BlackBerry Enterprise Server installation guide provides an overview of the requirements for installing the new version 4.1. Learn about the necessary steps and requirements and get troubleshooting tips for your messaging server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Test your Compliance know-how by SearchCompliance.com November 2008 - (Free Research) What is your compliance know-how? Take this quiz and find out. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research August 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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