M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves. Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within more... >> Discover more offerings from Bowen & Groves.

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Overcoming Mobile Fragmentation: Building Applications for Multiple Operating Systems by Recursion Software, Inc. October 2008 - (Free Research) It's a growing nightmare to build applications that run on different operating systems and maintain some degree of compatibility and interoperability. This paper discusses some challenges and trade-offs developers make and highlights one solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya Inc. June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Best Practices: Improve Order-to-Cash Performance with Document Process Automation by Esker Inc. September 2008 - (Free Research) This white paper examines the challenges faced today by SAP customers who are still manually processing sales orders and billing documents, as well as the outcomes of order-to-cash automation - including time, labor and cost savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating the Delivery of On-Demand Applications to Meet Escalating Expectations of Corporate Customers by Akamai Technologies March 2008 - (Free Research) The purpose of this whitepaper is to examine the escalating service delivery requirements of the SaaS marketplace. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DaimlerChrysler: A Case Study in Enterprise Data Quality by Pitney Bowes Group 1 Software May 2008 - (Free Research) Group 1 Software presents a case study in enterprise data quality success featuring the DaimlerChrysler Corporation, a leader in the automotive manufacturing industry. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Telecom Expense Management: A Valuable Solution for an Economic Slowdown by AnchorPoint August 2008 - (Free Research) The approach describes above ensures that TEM solutions start strong, are developed in alignment with specific customer needs, and are implemented in accordance with business priorities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience by Avaya Inc. February 2008 - (Free Research) This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing MYSQL Server on Sun X64 Servers and Storage by Sun Microsystems, Inc. December 2008 - (Free Research) This article provides an overview of the integrated Sun platform, outlines the steps for optimizing MySQL Server on Sun x64 servers, and describes benchmark results for solutions with Sun Fire X4100 servers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Supports Applications on VMware Platform: An Industry Milestone by VMware and Intel October 2008 - (Free Research) The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Widex a Perfect Match: VAI Implements E-Commerce Solution for Hearing Aid Provider by VAI, Vormittag Associates, Inc. December 2008 - (Free Research) Widex needed a Web-based solution to deliver customized content and applications to its hearing aid dispensers, to help improve customer service and speed delivery times, Widex called on VAI to develop a customized e-Commerce solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research August 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Improve Business Performance and Customer Loyalty in 5 Steps by Infor September 2008 - (Free Research) Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success by CDC Software - Ross Enterprise September 2008 - (Free Research) This paper explores the different categories of customization. It discusses the role a flexible architecture plays in being able to customize with ease, as well as flexibility and importance in deploying, upgrading, and integrating your CRM system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reference Document: Blackberry Enterprise Server V4.1 Installation Overview by BlackBerry March 2008 - (Free Research) This BlackBerry Enterprise Server installation guide provides an overview of the requirements for installing the new version 4.1. Learn about the necessary steps and requirements and get troubleshooting tips for your messaging server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by Cisco Systems, Inc. September 2008 - (Free Research) This whitepaper educates end-users and decision makers on Software-as-a-Service (SaaS). Learn how it differs from traditional software, and what the key benefits are when deploying SaaS applications. It also looks at Total Cost of Ownership (TCO). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building the Virtualized Enterprise with VMware Infrastructure by VMware, Inc. November 2008 - (Free Research) Explore the impact virtualization can have on your bottom-line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieving Service-Level Compliance with Business-Critical Applications by Quest Software April 2008 - (Free Research) This paper seeks to help IT managers become proactive in managing their business-critical applications and drive application effectiveness in their organizations. It uncovers some of the greatest challenges found in management of business-criti... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Recovery Solutions from VMware: Transforming Disaster Recovery - VMware Infrastructure for Rapid, Reliable and Cost-Effective Disaster Recovery by VMware, Inc. October 2008 - (Free Research) VMware Infrastructure is transforming the way disaster recovery is done today and in the future; it changes the disaster recovery paradigm to one that is cost effective, rapid and reliable. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Productivity with Hosted Solutions for BlackBerry by BlackBerry August 2008 - (Free Research) This Podcast explains hosted applications and what are the various advantages of hosted applications to the industry. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

California Transplant Donor Network - Technical Case Study by BlackBerry April 2008 - (Free Research) The California Transplant Donor Network (CTDN) needed a wireless solution that would do it all: phone, SMS text messaging, Internet, calendar, document reading and access to up-to-date medical references. They chose a blackberry solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Introducing Blackberry Provisioning System v4.4 by BlackBerry January 2009 - (Free Research) In the webcast you will also learn how BlackBerry® Provisioning System is used to assign BlackBerry services to BlackBerry smartphones and activate BlackBerry services for BlackBerry smartphones. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Contract Management Proposal Management Marketing Asset Management for Salesforce.com by SpringCM November 2008 - (Free Research) The SpringCM document management solutions for pre sales management, proposal management, contract approval and marketing collateral management, deliver seamless collaboration environments accessible by all those sales and marketing teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM April 2008 - (Free Research) This white paper discusses the seven best practices in contract management. It's time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aberdeen Report: Analytics - Hitting the Forecast Bulls Eye by SugarCRM Inc. December 2008 - (Free Research) Best-in-Class companies increase their annual corporate profit margin by an average of 16%. Find out how you can achieve Best-in-Class results by accessing your complimentary copy of this report. (WHITE PAPER) GO TO WHITE PAPER

SugarCRM On-demand Webinar by SugarCRM Inc. December 2008 - (Free Research) This webinar, moderated by Gerhard Gschwandtner, focuses on the seven action steps for preparing your sales team for managing sales during the financial meltdown and enhancing your existing business processes with CRM. (WEBCAST) GO TO WEBCAST

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