M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves. Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within more... >> Discover more offerings from Bowen & Groves.

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Stay On the Right Side of the Law by Google December 2008 - (Free Research) View this Videocast to learn how solution providers are helping customers address eDiscovery challenges by helping them manage their information infrastructure more effectively. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services by Citrix Online - GotoAssist July 2008 - (Free Research) View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Q&A for Determining Whether Oracle Advanced Customer Services Is Right for You by Oracle Corporation December 2008 - (Free Research) Oracle Advanced Customer Services can be a valuable investment. Read this whitepaper to assess the level of services offered and help determine if this investment can benefit your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Akamai Electronic Software Delivery: Business Benefits and Best Practices by Akamai Technologies January 2007 - (Free Research) Akamai's Electronic Software Delivery solution is the industry-leading delivery platform for electronic software downloads and it helps companies enjoy superior business returns on their ESD investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Will Your Organization Benefit from Fax Server Software? by Captaris, Inc. February 2008 - (Free Research) Will your organization benefit from fax server software? Determine your document delivery needs, the benefits of implementing an electronic fax and document delivery solution and the benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Widex a Perfect Match: VAI Implements E-Commerce Solution for Hearing Aid Provider by VAI, Vormittag Associates, Inc. December 2008 - (Free Research) Widex needed a Web-based solution to deliver customized content and applications to its hearing aid dispensers, to help improve customer service and speed delivery times, Widex called on VAI to develop a customized e-Commerce solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris, Inc. RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Process Improvement through SAP Automation: Discover an Efficient Order-to-Cash Cycle by Esker Inc. November 2008 - (Free Research) View this Webcast to learn how your company can reduce the time and effort it takes to turn a customer order into money in the bank and eliminate human errors caused by manual document processing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Total Economic Impact Of VMware Virtual Desktop Infrastructure - Financial Services Industry by VMware, Inc. December 2008 - (Free Research) Find out how a VMware financial service customer used VMware® View™ 3, formerly VMware Virtual Desktop Infrastructure, to reduce costs, free up office space and increase worker productivity in its remote offices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Questions to Determine If You Need to Replace Your Fax Machines with Fax Server Software by Captaris, Inc. February 2008 - (Free Research) Learn about a secure, efficient way to send and receive documents from virtually any application. Discover how replacing your organization's fax machines with fax server software can help reduce costs and minimize risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Special Guide to Document Management - Eliminate the Pain of Paper by Captaris, Inc. February 2008 - (Free Research) Gaining control of all documents is critical to your company. Ever-expanding regulations such as Sarbanes-Oxley and HIPAA require effective and auditable control systems for all documents—both paper and electronic. Learn how. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: The Service Delivery Platform - E Unum Pluribus or, in English, "Out of One, Many" by Pitney Bowes Group 1 Software November 2008 - (Free Research) Based on a Pitney Bowes Group 1/TechTarget Webcast, this white paper describes how service providers have been deploying overlay networks to launch new services and rolling out "Overlay OSS" to manage them, which creates a multiplicity of networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging the Edge: Delivering Unmatched Performance for Large File Downloads by Akamai Technologies January 2009 - (Free Research) This whitepaper describes how a distributed architecture is vitally important to achieve performance and reliability in the delivery of large electronic files. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Windows Essential Server Solutions for Channel Partners by Microsoft November 2008 - (Free Research) Windows Essential Server Solutions provides Microsoft trained IT consultants and partners who serve SMBs with an ideal platform to meet their customer's needs and grow their own business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Speed Response Times - Reduce Costs: Convert Documents into Easily Managed Electronic Assets by Premiere Global Services October 2008 - (Free Research) Learn how with Premiere Global Services' Enterprise Document Solutions, key document delivery processes are automated, so your valuable resources can stay focused on your core business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI by OnDemand Software (E-mail this company) May 2007 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Delivering Secure Content to Remote Mobile Users: How to Build a CDN by F5 Networks September 2008 - (Free Research) This podcast examines how an enterprise content delivery network (eCDN) can help your company distribute content closer to remote users while maintaining high availability, DOS protection, and compliance requirements. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers by Alcatel-Lucent November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Accelerating the Delivery of On-Demand Applications to Meet Escalating Expectations of Corporate Customers by Akamai Technologies March 2008 - (Free Research) The purpose of this whitepaper is to examine the escalating service delivery requirements of the SaaS marketplace. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Keys to Web Application Acceleration: Advances in Delivery Systems by Citrix September 2008 - (Free Research) It is essential that SAP applications and network infrastructures be considered together as a common "application infrastructure" that supports strategic business objectives. This paper examines the challenges associated with SAP application delive (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mobility XE Increases Utility Worker Efficiency by NetMotion Wireless June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Bell Dials into Project Success with Advanced Customer Services by Oracle Corporation December 2008 - (Free Research) Read how Oracle's Advanced Customer Services provides an enhanced level of support that helps Bell to prevent problems before they occur and expedites resolutions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT Leadership Strategy: How to Provide World-Class Help Desk Support by Citrix Online - GotoAssist July 2008 - (Free Research) Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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