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Sol Melia by Infor December 2008 - (Free Research) Sol Melia selected Infor CRM as it provided them a powerful, integrated marketing suite that helped them analyze, segment, generate customer lists, and execute campaigns without IT resources needing to take part in the marketing process. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Guide: A Strategic Approach to Enabling Mobile Business Applications by BlackBerry August 2008 - (Free Research) Today's successful enterprises are discovering that granting mobile access to critical business applications can increase productivity and revenue. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris, Inc. RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Five steps to rolling out your mobile applications by BlackBerry March 2008 - (Free Research) In this podcast, Jack Gold, analyst, and well-known authority on mobility, offers pointed advice on the steps you should take in rolling out your mobile business applications. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Integrating Unified Communications into Business Applications to Improve Customer Service - Videocast by IBM September 2008 - (Free Research) Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Data Quality and Identity Resolution by Informatica June 2008 - (Free Research) This paper describes how identity Resolution complements and extends the application of data Quality and data integration processes into business applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Growing Food Manufacturers Perfect Order Performance and Increases in Schedule and Scale by CDC Software - Ross Enterprise October 2008 - (Free Research) This paper explains how business applications and automation can enable a company to meet customers' expectations of fresh goods with the greatest shelf life possible and provide goods of the highest safety and quality. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Integrating Unified Communications into Business Applications to Improve Customer by IBM December 2008 - (Free Research) In this presentation transcript of a recent expert videocast, you'll read how Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Questions to Determine If You Need to Replace Your Fax Machines with Fax Server Software by Captaris, Inc. February 2008 - (Free Research) Learn about a secure, efficient way to send and receive documents from virtually any application. Discover how replacing your organization's fax machines with fax server software can help reduce costs and minimize risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast - Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company) November 2006 - (Free Research) This podcast, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company) November 2006 - (Free Research) This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Faster ROI with Application Solution Adoption by Oracle Corporation December 2008 - (Free Research) The Advanced Customer Services End User Survey Diagnostic (EUSD) is a tool that helps you identify the source of adoption challenges by using direct feedback from your end users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The RSA Authentication Decision Tree: Selecting the Best Authentication Solution for Your Business by RSA, The Security Division of EMC October 2008 - (Free Research) Trouble deciding which way to turn for strong authentication? How do you weigh your options effectively and narrow in on the best strong authentication for your business? Get the guidance you need with RSA's valuable whitepaper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Lotus Domino and BlackBerry Applications by BlackBerry March 2008 - (Free Research) This paper provides an overview for effectively creating BlackBerry applications that interact with Domino databases. The BlackBerry Enterprise Server is part of an integrated mobility solution that connects Lotus Domino databases to mobile users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Developing an Effective Corporate Mobile Policy by BlackBerry June 2008 - (Free Research) By now, most organizations are clear on the advantages and benefits of wireless data solutions in the enterprise. However, It is no longer enough to rely on ad hoc policies regarding wireless computing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle SOA Suite and Enterprise Portals by Oracle Corporation November 2008 - (Free Research) This white paper examines how SOA can enhance your infrastructure to improve your ability to predict and respond to change, enhance productivity, simplify your IT environment and leverage existing investments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hospitality ISP Chooses HP Thin Clients for High Reliability Low Cost, Security and IT Management by Hewlett-Packard Company April 2008 - (Free Research) Read how an Orlando-based network provider for the hospitality industry found a reliable, secure, and cost-effective alternative to standard mobile products to provide public Internet access. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Developing a Mobilization Strategy to Increase Customer Satisfaction Levels by Sage (UK) Limited September 2008 - (Free Research) A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn the benefits of mobilization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Distributed Capture Platforms: Reducing Costs, Removing Bottlenecks and Mitigating Risks by EMC Corporation August 2008 - (Free Research) Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Management Report (Aberdeen Group) by Shunra Software October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Accelerating Enterprise Application ROI by OnDemand Software April 2008 - (Free Research) This white paper identifies the most important capabilities of an effective enterprise application training platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application by OnDemand Software April 2008 - (Free Research) This white paper examines the challenge of keeping a lid on enterprise software costs, explores how an effective training platform can help reduce enterprise software TCO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seamlessly Realizing Change Management by OnDemand Software April 2008 - (Free Research) This white paper examines the importance of change management in the success of enterprise application implementations and upgrades. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SugarCRM 30-day Trial - Customer Information Hosting by SugarCRM Inc. February 2007 - (Free Research) Signing up for this 30 day free trial gets your company on track for taking control of customer relationships, group collaboration, sales forecasts, customer support, and marketing management. (TRIAL SOFTWARE) GO TO

Overcoming Mobile Fragmentation: Building Applications for Multiple Operating Systems by Recursion Software, Inc. October 2008 - (Free Research) It's a growing nightmare to build applications that run on different operating systems and maintain some degree of compatibility and interoperability. This paper discusses some challenges and trade-offs developers make and highlights one solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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