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Five Tips for Deploying Sales Performance Management for Maximum Return by Varicent Software December 2008 - (Free Research) In this Expert Podcast, hear 5 tips and best practices for utilizing sales performance management to help improve sales processes and make your sales team more effective. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The Case for IT Governance in a Lotus Notes Environment by TeamStudio November 2008 - (Free Research) Read this paper to learn how implementing governance is an ongoing process or IT lifestyle; it is a combination of people, processes and technologies that must be implemented consistently over time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Uncovering Hidden B2B Sales Potential by MapInfo Corporation July 2008 - (Free Research) Location intelligence software helps companies increase B2B sales by improving customer and prospect knowledge, managing their sales channels proactively, responding faster to changing market conditions and improving their channel structure and alignment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Briefing: Extending Domino Applications to Smartphones by Motorola Good Technology Group December 2008 - (Free Research) Motorola's Good Technology Group is leading the way, utilizing its market-proven secure transport to enable mobile applications. This document looks at current trends supporting application access outside the enterprise's four walls. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SugarCRM 30-day Trial - Customer Information Hosting by SugarCRM Inc. February 2007 - (Free Research) Signing up for this 30 day free trial gets your company on track for taking control of customer relationships, group collaboration, sales forecasts, customer support, and marketing management. (TRIAL SOFTWARE) GO TO

Oracle Social CRM Demo by Oracle Corporation November 2008 - (Free Research) View this demo to learn how SaaS Applications can leverage web 2.0 technologies to help salespeople generate leads, identify references and collaborate in order to close a deal without having to enter or share data. (DEMO) VIEW ABSTRACT | GO TO DEMO

IT Leadership Strategy: How to Provide World-Class Help Desk Support by Citrix Online - GotoAssist July 2008 - (Free Research) Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Well-Equipped Support Center - On Demand Remote Support Software-As-A-Service Powers a Vital Resource for Any Support Center by NTR Global December 2008 - (Free Research) The use of Remote Support Technologies gives support reps greater visibility into customer issues, and increases customer perceptions of the professionalism of the team and its value. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting Server Data in Remote and Branch Offices by Iron Mountain Digital September 2008 - (Free Research) This paper presents a framework for examining current methods of protecting server data in remote and branch offices--as well as the solutions designed to optimize server data protection programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM April 2008 - (Free Research) This white paper discusses the seven best practices in contract management. It's time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Ways to Improve Your Wireless Security by Cisco Systems, Inc. February 2008 - (Free Research) A wireless network can help your employees stay productive as they move around your company, but to take advantage of the benefits of wireless networking, you need to be sure that your network is safe from hackers and unauthorized users. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Presentation Transcript: Integrating Unified Communications into Business Applications to Improve Customer by IBM December 2008 - (Free Research) In this presentation transcript of a recent expert videocast, you'll read how Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Unified Communications Implementation: The 7 Areas of your Business That Must be Primed by Avaya Inc. September 2008 - (Free Research) In this E-Guide, you will find a list of important questions that should be asked of you and your organization when you are considering a unified communications implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology by Avaya Inc. November 2008 - (Free Research) This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integration Appliances - Simplify Software as a Service (SaaS) Integration by Cast Iron Systems March 2008 - (Free Research) Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating Enterprise Application ROI by OnDemand Software April 2008 - (Free Research) This white paper identifies the most important capabilities of an effective enterprise application training platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application by OnDemand Software April 2008 - (Free Research) This white paper examines the challenge of keeping a lid on enterprise software costs, explores how an effective training platform can help reduce enterprise software TCO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Manticore Technology Boosts Revenue & Delivers Solid Investment ROI for Intellitactics by Manticore Technology November 2008 - (Free Research) The marketing team integrated Manticore Technology with their existing salesforce.com solution to create a comprehensive demand generation platform. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Mobile Applications: A Different Breed by Motorola Good Technology Group November 2008 - (Free Research) Mobile application deployment is critical, yet mobile applications are a different breed than traditional PC based applications and they need optimization for the mobile specific infrastructure and work styles of the mobile user. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research August 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Seamlessly Realizing Change Management by OnDemand Software April 2008 - (Free Research) This white paper examines the importance of change management in the success of enterprise application implementations and upgrades. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating Unified Communications into Business Applications to Improve Customer Service - Videocast by IBM September 2008 - (Free Research) Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Application Performance Management Report (Aberdeen Group) by Shunra Software October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

E-Book: From Web to Phone: Using Interactive Speech Applications to Automate Business Processes by Angel.com November 2008 - (Free Research) Speech applications have long promised a strong return on investment by automating routine call center tasks and reducing live operator costs. This white paper gives more details. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lost Connections: New software improves the reliability of wireless links, cutting down on the headache of constant crashes by NetMotion Wireless June 2008 - (Free Research) This article discusses about the software from mobile-VPN providers whose aim is to make the connections stronger, or to keep the programs running even if the connection is temporarily severed. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

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