M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves. Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within more... >> Discover more offerings from Bowen & Groves.

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Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch by Teleformix July 2008 - (Free Research) ECHO™ provides the vehicle for focused customer experience management through real-time call monitoring and agent performance evaluations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Breakaway BPM - A New Era of Business Process Management by Metastorm February 2008 - (Free Research) This white paper explores how to effectively invest in a Business Process Management (BPM) initiative. Learn how to gain the real-time visibility necessary for complete lifecycle process management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netmotion Mobility Case Study: Visiting Nurse Service of New York - Enabling Data Access at the Point of Care by NetMotion Wireless June 2008 - (Free Research) Using Mobility XE, VNSNY's clinicians are now able to focus more of their attention on their patients and not on the technologies they use. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Deal Zone: Getting Real about IT Outsourcing Agreements by Infocrossing, A Wipro Company December 2008 - (Free Research) This white paper outlines what you need to know to navigate the stormy waters of outsourcing agreement negotiation to arrive safely at harbor with a deal that works. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Labor Planning and Budgeting for Retail Workforce Agility by Infor December 2008 - (Free Research) This paper outlined the right workforce labor budgeting and planning solution which will link retail operational processes with corporate financial and strategic decisions to close the workforce supply loop. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Continuous Customer Dialogues: Strategies for Growth and Loyalty in Multi-Channel Customer-Oriented Organizations by Infor December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Free TRIAL: Security Explorer™ for SQL Server, Version 6.6 by ScriptLogic Corporation January 2008 - (Free Research) Security Explorer for SQL Server simplifies the management of Microsoft SQL Server security, ensuring that access to privileged database information is restricted & playing a key role in standardizing security management across the entire Windows network. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Secure Internet Single Sign-On for Salesforce CRM by Ping Identity Corporation November 2008 - (Free Research) Identity management software has proven itself in terms of functionality, cost savings, user experience and security. PingFederate is a software solution installed on-premise and PingConnect is an on-demand managed service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Replaces Previous VPN Technology with F5's FirePass SSL VPN Solution, Ensuring Secure Remote Access for Nearly 7,000 Users Daily by F5 Networks September 2008 - (Free Research) This white paper examines how to provide a consistent and secure connection to your company's applications for remote users through SSL VPN technology. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

10 Questions to Determine If You Need to Replace Your Fax Machines with Fax Server Software by Captaris, Inc. February 2008 - (Free Research) Learn about a secure, efficient way to send and receive documents from virtually any application. Discover how replacing your organization's fax machines with fax server software can help reduce costs and minimize risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: The Service Delivery Platform - E Unum Pluribus or, in English, "Out of One, Many" by Pitney Bowes Group 1 Software November 2008 - (Free Research) Based on a Pitney Bowes Group 1/TechTarget Webcast, this white paper describes how service providers have been deploying overlay networks to launch new services and rolling out "Overlay OSS" to manage them, which creates a multiplicity of networks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Integrating Learning into the Enterprise by SkillSoft Corporation August 2008 - (Free Research) This case study takes a close look at one of the largest learning on-demand solutions in the marketplace today – Learning@IBM Explorer, the IBM learning portal. It also discusses the latest trend in learning and development (L&D). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meet Monetary and Fiscal Targets with the True Value of Learning by SkillSoft Corporation August 2008 - (Free Research) This whitepaper discusses a different culture that is developing for learning and training departments. This new cultures prime concern is meeting monetary and fiscal targets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Value Analysis of Autodesk Topobase in Utilities by Autodesk November 2008 - (Free Research) This study details the business benefits of using Topobase within utilities, and it also outlines industry trends that drive utilities toward integrated information management platforms like Topobase. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improve the Efficiency and Productivity of Healthcare Workers--with NetMotion Wireless' Award-winning Mobile VPN Software, Mobility XE by NetMotion Wireless June 2008 - (Free Research) Mobility XE has proved to be a vital component acting as the fulcrum in maintaining the wireless connection, and giving clinicians access to their applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating the Delivery of On-Demand Applications to Meet Escalating Expectations of Corporate Customers by Akamai Technologies March 2008 - (Free Research) The purpose of this whitepaper is to examine the escalating service delivery requirements of the SaaS marketplace. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Mariner On Demand 2008 by SERENA Software, Inc. March 2008 - (Free Research) Serena Mariner is a highly functional on demand Project Portfolio Management Solution. It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities. (DEMO) VIEW ABSTRACT | GO TO DEMO

Making Sense of the Wireless World - BlackBerry for Wireless LAN by BlackBerry March 2008 - (Free Research) This white paper reviews past and present technologies including a discussion of circuits and packets and also compares WLAN and WWAN networks in terms of advantages, challenges, and issues to consider when considering a wireless solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eGuide - Mobilizing Your Enterprise Applications by BlackBerry September 2008 - (Free Research) This E-Guide explains the usefulness of mobile CRM, ERP and SAP applications in the enterprise and looks at some potential roadblocks to mobilizing enterprise applications. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Data Deduplication: Determining Project Scope through Best Practices - E-Guide Prepared for Canadian Solutions Providers by Arrow Enterprise Computing Solutions December 2008 - (Free Research) This E-Guide provides Canadian Solutions Providers with a check list that will improve the efficiency and ease of a data deduplication project and consequently support your services margins. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The One-to-One Future: Are We There Yet? by Infor December 2008 - (Free Research) The need for one-to-one marketing has never been more urgent. This white paper shows how three core strategies must be deployed in order to address current and future business challenges, and to continue the journey toward the one-to-one future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Video Telephony: Completing the Picture of Unified Communications Effectiveness by TANDBERG July 2008 - (Free Research) Unified communications (UC) is a term that has been heralded in the telephony and network markets as the IT architecture that will streamline business processes and break down the distinct silos of communications within the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Considerations When Mobilizing Small or Medium Sized Business by BlackBerry March 2008 - (Free Research) Download this white paper to learn about the key issues that small and medium-sized companies need to consider when evaluating a wireless solution, discover ways in which the BlackBerry solution can maximize business and ROI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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