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FAMIS Wireless for Maintenance Management by FAMIS Software, Inc., An Accruent Company December 2008 - (Free Research) FAMIS Wireless for Maintenance Management is designed to provide unprecedented remote access to facilities data, in real-time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support solution by Extraview Corporation ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix July 2008 - (Free Research) Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Master Data Management: A White Paper by Bloor Research by Pitney Bowes Group 1 Software May 2008 - (Free Research) This paper offers valuable insights and considerations for corporations and other organizations seeking to implement a Master Data Management strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Children's Memorial Hospital by ABS Associates, Inc. July 2008 - (Free Research) In this case study Children's Memorial Hospital engaged ABS to provide consulting services. Learn how ABS optimized the hospital's help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Transforming Branch Banking: Real-Time Advice in the 21st Century by TANDBERG March 2008 - (Free Research) To remain independent and expand their profitability, banks must become more operationally efficient and more customer-centric. Institutions realize that providing excellent customer service is the best competitive weapon in an industry with li... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Do More with Less: The Five Strategies used by Successful SMB Manufacturers by Infor September 2008 - (Free Research) A common issue facing small and medium-sized business (SMB) manufacturers today is how to increase revenue and grow their business without significantly adding staff. Read this paper to learn five strategies used by successful SMBs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure Internet Single Sign-On for Salesforce CRM by Ping Identity Corporation November 2008 - (Free Research) Identity management software has proven itself in terms of functionality, cost savings, user experience and security. PingFederate is a software solution installed on-premise and PingConnect is an on-demand managed service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disaster Recovery Solutions from VMware: Transforming Disaster Recovery - VMware Infrastructure for Rapid, Reliable and Cost-Effective Disaster Recovery by VMware, Inc. October 2008 - (Free Research) VMware Infrastructure is transforming the way disaster recovery is done today and in the future; it changes the disaster recovery paradigm to one that is cost effective, rapid and reliable. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

LTE Upgrade Strategies by Motorola, Inc. January 2009 - (Free Research) The growth in data traffic continues to increase at unprecedented rates, and many operators are already considering their options for near and long term growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging the Edge: Delivering Unmatched Performance for Large File Downloads by Akamai Technologies January 2009 - (Free Research) This whitepaper describes how a distributed architecture is vitally important to achieve performance and reliability in the delivery of large electronic files. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Federated Identity and Software as a Service (SaaS): Single Sign-on to the Cloud by Ping Identity Corporation November 2008 - (Free Research) Read this whitepaper to get an overview of the market forces that have created a need for rapid deployment of Internet Single Sign-on for SaaS deployments and how your organization can address those needs today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building Triple-Play Services by Alcatel-Lucent November 2008 - (Free Research) This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies Akamai Technologies managed services address core weaknesses of the public Internet, using the Akamai platform - 25,000 servers across 69 countries - to detect and avoid problem spots.  (SERVICE) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Information on Demand Brochure: Unlocking the Business Value of Information for Competitive Advantage by IBM January 2009 - (Free Research) IBM Information On Demand helps businesses unlock the business value of information for competitive advantage. (BROCHURE) VIEW ABSTRACT | GO TO

A Manager's Guide to Wireless Hotspots - How to Take Advantage of Them While Protecting the Security of Your Corporate Network by Motorola, Inc. May 2008 - (Free Research) This paper discusses the security risks inherent in public Wi-Fi Internet access and the best ways to mitigate these risks. It also discusses the benefits of hosting a corporate hotspot of your own. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

A Practical Guide to VoIP for Small Businesses by Avaya Inc. August 2008 - (Free Research) VoIP is a new communications technology that brings with it several new capabilities that really change the meaning of the term telephone call. This guide will give you a better understanding of VoIP so you can see what it can do for your business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MapXTreme Java Edition Data Sheet by MapInfo Corporation March 2008 - (Free Research) MapXtreme Java is a 100% Java mapping engine designed to enable the use of location intelligence on the desktop, over the internet or through your organization intranet or extranet. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why SaaS-Based Content Management Can Accelerate Your Progress by SpringCM November 2008 - (Free Research) SpringCM enables business users and analysts to configure and implement a complete content management solution without big upfront cost. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Next Generation Mobility Now - MBB White Paper by Sprint April 2008 - (Free Research) By combining broadband speed with the greatest coverage and best-in-class security, Sprint EV-DO Revision A delivers on the promise of true mobility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers by Alcatel-Lucent November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enterprise Remote Access by F5 Networks September 2008 - (Free Research) Historically, organizations have used IPSec VPN solutions to provide employees with remote access to network resources; an expensive, complicated deployment for a handful of users. This paper details how this process has modernized. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FAMIS Mobile for Maintenance Management by FAMIS Software, Inc., An Accruent Company December 2008 - (Free Research) FAMIS Mobile for Maintenance Management delivers the next generation of mobile software for automating field workers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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