Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.

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Workflow Automation | Help Desk and Call Management | Customer Service (General) | On-line Customer Support | Business Process Management (BPM) | Call Center Management | Industrial Mobile Computing/ Rugged Handhelds | Unified Communications / Voice & Data Convergence | Business Intelligence Solutions | Handhelds/ PDA

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California Transplant Donor Network - Technical Case Study by BlackBerry April 2008 - (Free Research) The California Transplant Donor Network (CTDN) needed a wireless solution that would do it all: phone, SMS text messaging, Internet, calendar, document reading and access to up-to-date medical references. They chose a blackberry solution. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Enterprise Password Management: A Guide to Best Practices by RoboForm Enterprise September 2008 - (Free Research) Passwords are an essential security technique. This white paper reviews best practices to password management and provides contrast methods of dealing with Enterprise Single Sign-On (ESSO) and describes an alternative approach to ESSO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView IT HelpDesk by Extraview Corporation ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support solution by Extraview Corporation ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Free TRIAL: Security Explorer™ for SQL Server, Version 6.6 by ScriptLogic Corporation January 2008 - (Free Research) Security Explorer for SQL Server simplifies the management of Microsoft SQL Server security, ensuring that access to privileged database information is restricted & playing a key role in standardizing security management across the entire Windows network. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

LTE Upgrade Strategies by Motorola, Inc. January 2009 - (Free Research) The growth in data traffic continues to increase at unprecedented rates, and many operators are already considering their options for near and long term growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FAMIS Mobile for Maintenance Management by FAMIS Software, Inc., An Accruent Company December 2008 - (Free Research) FAMIS Mobile for Maintenance Management delivers the next generation of mobile software for automating field workers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FAMIS Performance Scorecard by FAMIS Software, Inc., An Accruent Company December 2008 - (Free Research) FAMIS Performance Scorecard is a performance management communication system that directs the energies, skill sets, and area expertise held by people throughout the Organization toward achieving targeted results. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

FAMIS Wireless for Maintenance Management by FAMIS Software, Inc., An Accruent Company December 2008 - (Free Research) FAMIS Wireless for Maintenance Management is designed to provide unprecedented remote access to facilities data, in real-time. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ERP in the Midmarket by SAP America Inc September 2008 - (Free Research) Read this CIO guide on ERP in the Midmarket to get a better understanding of the various options companies have when choosing, implementing, securing, and measuring the ROI from their ERP systems. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Rogue-on-the-Network by Motorola, Inc. November 2008 - (Free Research) This white paper describes how you can automate the process of rogue discovery, analysis, threat assessment, and termination, with a comprehensive solution that can scale to tens or hundreds of widely distributed sites. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The SAP Virtualization Ecosystem by VMware and Intel December 2008 - (Free Research) This paper discusses the options available to you for virtualizing SAP, the big cost savings you can expect from virtualization, and why you should go virtual right away. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get the Facts: Real-Time, On-Demand Information for Business Intelligence and Data Integration by Vision Solutions December 2008 - (Free Research) This white paper shows how a software-based data replication solution can drive value by providing simplified, on-demand enterprise-wide data sharing and right-time data integration for any business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Upgrading to "full 802.11n" by Motorola, Inc. December 2008 - (Free Research) In this podcast, Lisa Phifer and Kate Dostart discuss what businesses can expect to see in the final 802.11n standard and how those "full 802.11n" differences will and won't impact your deployments. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix July 2008 - (Free Research) Read this white paper and learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benefits and Advantages of Recording and Archiving Calls by Teleformix July 2008 - (Free Research) This whitepaper examines the value of call monitoring and call archiving. It introduces a robust new call monitoring, recording and archiving solution ECHO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix July 2008 - (Free Research) Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For Your Avaya Switch by Teleformix July 2008 - (Free Research) ECHO™ provides the vehicle for focused customer experience management through real-time call monitoring and agent performance evaluations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Leading Applications of Business Intelligence Software by MicroStrategy Incorporated June 2008 - (Free Research) This paper explores the leading business intelligence (BI) applications across industry verticals. It is useful for business users just learning about BI applications, as well as for project managers and report developers looking for best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Get the Facts on Information Availability: Essential Data Protection, Recovery and Resiliency for Banks by Vision Solutions May 2008 - (Free Research) The power of an information availability solution lies in its ability to transform any nonproductive, non-profitable downtime into the optimum level of value-producing business uptime. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Contract Management Proposal Management Marketing Asset Management for Salesforce.com by SpringCM November 2008 - (Free Research) The SpringCM document management solutions for pre sales management, proposal management, contract approval and marketing collateral management, deliver seamless collaboration environments accessible by all those sales and marketing teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why SaaS-Based Content Management Can Accelerate Your Progress by SpringCM November 2008 - (Free Research) SpringCM enables business users and analysts to configure and implement a complete content management solution without big upfront cost. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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