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Protecting Server Data in Remote and Branch Offices by Iron Mountain Digital
September 2008 - (Free Research) This paper presents a framework for examining current methods of protecting server data in remote and branch offices--as well as the solutions designed to optimize server data protection programs.
BladeCenter Visual Tour by IBM
September 2008 - (Free Research) Get inside the IBM BladeCenter S with this 3D Virtual Tour that lets you dissect the BladeCenter chassis and look through its components.
e-Book: Content Management Vs. Knowledge Management by InQuira Inc
October 2008 - (Free Research) This e-book reveals the critical differences between knowledge management systems and content management systems, and shows why true knowledge management capabilities are so vital to compete in today's markets.
A Special Guide to Document Management - Eliminate the Pain of Paper by Captaris, Inc.
February 2008 - (Free Research) Gaining control of all documents is critical to your company. Ever-expanding regulations such as Sarbanes-Oxley and HIPAA require effective and auditable control systems for all documents—both paper and electronic. Learn how.
IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
Uncovering Hidden B2B Sales Potential by MapInfo Corporation
July 2008 - (Free Research) Location intelligence software helps companies increase B2B sales by improving customer and prospect knowledge, managing their sales channels proactively, responding faster to changing market conditions and improving their channel structure and alignment.
A CIO's Guide to Achieving Information Management Excellence by Informatica
November 2008 - (Free Research) In these uncertain times, you can't afford not to maximize the value of your information. Download this white paper to learn the right steps to managing your enterprise data for faster, more cost-effective business operations.
Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
Lead Generation and Management: Online Strategies and Best Practices by KnowledgeStorm Webinars
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June 2004 - (Free Research) Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for.
Increase First Contact Resolution: The Key to Superior Support by Citrix Online - GotoAssist
July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc
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November 2006 - (Free Research) This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.
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