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Data Governance Strategies: Helping Your Organization Comply, Transform, and Integrate by Informatica September 2008 - (Free Research) Data governance establishes policies and procedures for sharing data, as well as improving data's quality, structure, and auditability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Free TRIAL: Security Explorer™ for SQL Server, Version 6.6 by ScriptLogic Corporation January 2008 - (Free Research) Security Explorer for SQL Server simplifies the management of Microsoft SQL Server security, ensuring that access to privileged database information is restricted & playing a key role in standardizing security management across the entire Windows network. (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Continuous Customer Dialogues: Strategies for Growth and Loyalty in Multi-Channel Customer-Oriented Organizations by Infor December 2008 - (Free Research) The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming Branch Banking: Real-Time Advice in the 21st Century by TANDBERG March 2008 - (Free Research) To remain independent and expand their profitability, banks must become more operationally efficient and more customer-centric. Institutions realize that providing excellent customer service is the best competitive weapon in an industry with li... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Making a Science of Search: Informatica Helps Elsevier Reinvent by Informatica October 2008 - (Free Research) Elsevier relies on Informatica® Identity Resolution™ to automate the task of searching and matching international addresses in its sales information system to provide this single view of its customers. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Licensed versus Unlicensed Wireless by Motorola, Inc. August 2008 - (Free Research) Wireless communications can utilize either licensed or unlicensed-band equipment, but performance assumptions can lead organizations in the wrong direction. Read this paper to learn which is really best. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Serena Mariner On Demand 2008 by SERENA Software, Inc. March 2008 - (Free Research) Serena Mariner is a highly functional on demand Project Portfolio Management Solution. It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities. (DEMO) VIEW ABSTRACT | GO TO DEMO

Warner Bros. Case Study by Aprimo, Inc. November 2008 - (Free Research) Warner Bros. implemented Aprimo's Marketing Resource Management solution, which helped them to combine Aprimo with Sales Data and streamline its domestic theatrical media planning, placement and execution with finance and auditing processes. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Tuning Your ERP Application by Quest Software April 2008 - (Free Research) Despite the myth of "untouchability" there are many opportunities for tuning commercial packaged application performance. This whitepaper discusses opportunities for tuning commercially available packaged applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Process Outsourcing for Life and Annuities by Fiserv Insurance Solutions The Fiserv BPO solution is an extension of your business; we handle the administration while you maintain control through mutually established parameters and service levels.  (SERVICE) GO TO DETAILED REPORT

Warranty Management as Your Competitive Differentiator: How to Reduce Costs and Improve Customer Satisfaction by SAS Institute Inc. September 2008 - (Free Research) Read on for a discussion of ten business realities constraining today's warranty management programs - and what progressive companies should be doing about them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Whirlpool: Quality Means Loyalty by SAS Institute Inc. September 2008 - (Free Research) Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool's investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Issues in Performance Management for Chief Information Officers: Insights from BusinessWeek Research Services and SAS by SAS Institute Inc. September 2008 - (Free Research) SAS provides the broadest, deepest range of offerings for performance management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Lean Across the Enterprise: Using Lean Manufacturing Techniques to Leverage ERP Investments by Exact Software October 2008 - (Free Research) Learn how the trifecta of MAX, e-Synergy and Lean techniques provides the best of web, client-server and leading edge implementation philosophies. By focusing on solutions that go beyond traditional ERP, Exact Software rejects conventional wisdom. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Implementing a Data Quality Strategy by DataFlux Corporation January 2009 - (Free Research) In this program Gartner Research Vice President Ted Fredman and DataFlux President and CEO Tony Fisher discuss the data quality issues facing business today as well as the solutions that can solve these problems. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

On Demand Remote Desktop Support Trial by NTR Global August 2008 - (Free Research) Download this trial and learn how to provide remote technical support to customers and remote/mobile workers without leaving your office. (DEMO) VIEW ABSTRACT | GO TO DEMO

Exploding the Myth That Unlicensed Spectrum Means Unreliable Service by Motorola, Inc. August 2008 - (Free Research) Find out how you can benefit from using unlicensed spectrums for private or public network access use and how to mitigate any issues that may arise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView IT HelpDesk by Extraview Corporation ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support solution by Extraview Corporation ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

CCNA Wireless Certification by Global Knowledge December 2008 - (Free Research) This paper will describe the growing need for CCNA Wireless certification, what the CCNA Wireless certification is, its benefits, and what pre-requisites, exams, and training is required to get certified. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Use the Six Laws of Persuasion during a Negotiation by Global Knowledge October 2008 - (Free Research) Discover the Six Laws of Persuasion and learn how to use them to conduct more effective negotiations. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software + Services in the Microsoft World by Microsoft Corporation India Pvt Ltd November 2008 - (Free Research) What does the term "S+S" really mean? The first "S" stands for software, of course, but the second "S" also really stands for software, all that changes is where that software runs and who runs it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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