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Sol Melia by Infor December 2008 - (Free Research) Sol Melia selected Infor CRM as it provided them a powerful, integrated marketing suite that helped them analyze, segment, generate customer lists, and execute campaigns without IT resources needing to take part in the marketing process. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IBM Cognos Pricing Makes More Projects Possible by Cognos, an IBM Company October 2008 - (Free Research) IBM Cognos has a flexible and tiered pricing grid that enables companies to cost effectively deliver BI and PM benefits to more users, and more types of users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aberdeen Report: Analytics - Hitting the Forecast Bulls Eye by SugarCRM Inc. December 2008 - (Free Research) Best-in-Class companies increase their annual corporate profit margin by an average of 16%. Find out how you can achieve Best-in-Class results by accessing your complimentary copy of this report. (WHITE PAPER) GO TO WHITE PAPER

Entertainment Retailer Cuts Fraud with Real Time Data Reporting by Microsoft Corporation India Pvt Ltd November 2008 - (Free Research) Virgin Entertainment Group chose to work with Xavor to implement a solution based on Microsoft® Windows Server SystemTM, including Microsoft BizTalk® Server 2004. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Delivering the Reports, Plans & Metrics Sales Needs by Cognos, an IBM Company August 2008 - (Free Research) With IT, Sales can scorecard, plan, and understand more about the client, and anticipate opportunities. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Beyond Reporting: Requirements for Large-Scale Analytics by Aster Data Systems December 2008 - (Free Research) To apply analytics against large volumes of data, organizations need a purpose-built analytics platform that runs on a massively parallel processing environment and supports custom-built analytical programs that can be invoked via SQL. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering Reports, Plans and Metrics for Better Marketing by Cognos, an IBM Company August 2008 - (Free Research) Learn how IT can help deliver critical business information for Marketing resulting in less guesswork, greater customer value, and greater return on investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Operations with Reports, Plans and Metrics by Cognos, an IBM Company August 2008 - (Free Research) This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Leading Applications of Business Intelligence Software by MicroStrategy Incorporated June 2008 - (Free Research) This paper explores the leading business intelligence (BI) applications across industry verticals. It is useful for business users just learning about BI applications, as well as for project managers and report developers looking for best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Contract Management Proposal Management Marketing Asset Management for Salesforce.com by SpringCM November 2008 - (Free Research) The SpringCM document management solutions for pre sales management, proposal management, contract approval and marketing collateral management, deliver seamless collaboration environments accessible by all those sales and marketing teams. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SugarCRM On-demand Webinar by SugarCRM Inc. December 2008 - (Free Research) This webinar, moderated by Gerhard Gschwandtner, focuses on the seven action steps for preparing your sales team for managing sales during the financial meltdown and enhancing your existing business processes with CRM. (WEBCAST) GO TO WEBCAST

Warner Bros. Case Study by Aprimo, Inc. November 2008 - (Free Research) Warner Bros. implemented Aprimo's Marketing Resource Management solution, which helped them to combine Aprimo with Sales Data and streamline its domestic theatrical media planning, placement and execution with finance and auditing processes. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Uncovering Hidden B2B Sales Potential by MapInfo Corporation July 2008 - (Free Research) Location intelligence software helps companies increase B2B sales by improving customer and prospect knowledge, managing their sales channels proactively, responding faster to changing market conditions and improving their channel structure and alignment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Application Performance Management Report (Aberdeen Group) by Shunra Software October 2008 - (Free Research) Aberdeen surveyed 206 organizations to examine best practices for managing application performance. These findings serve as a guideline to organizations looking to improve the performance of their business critical applications. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

10 Key Considerations for Email Archiving by Agilysys-HDS October 2008 - (Free Research) The SearchStorage Tech Report "10 Key Considerations for Email Archiving" helps you narrow down the available email archiving products by asking 10 important questions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aberdeen Group Report: Customer Analytics - Segmentation beyond Demographics by Portrait Software December 2009 - (Free Research) This report articulates feedback from 220 organizations, the findings demonstrate how top performing organizations leverage more than demographics for segmentation and deliver demonstrably higher performance as a result. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Whirlpool: Quality Means Loyalty by SAS Institute Inc. September 2008 - (Free Research) Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool's investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Thriving in an Economic Downturn by Avaya Inc. August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low – even when everyone is tightening their budgets. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SAP Best Practices: Improve Order-to-Cash Performance with Document Process Automation by Esker Inc. September 2008 - (Free Research) This white paper examines the challenges faced today by SAP customers who are still manually processing sales orders and billing documents, as well as the outcomes of order-to-cash automation - including time, labor and cost savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Profiting from Absence Management: How to Cut the Costs of Employee Absences by Infor December 2008 - (Free Research) This paper explains how a decisive strategy and integrated systems will enable you to surmount the costly barriers now associated with employee absence management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Warranty Management as Your Competitive Differentiator: How to Reduce Costs and Improve Customer Satisfaction by SAS Institute Inc. September 2008 - (Free Research) Read on for a discussion of ten business realities constraining today's warranty management programs - and what progressive companies should be doing about them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research August 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IT Leadership Strategy: How to Provide World-Class Help Desk Support by Citrix Online - GotoAssist July 2008 - (Free Research) Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to Minimize Risk with a Software Vendor 'Prenup' by Iron Mountain Digital October 2008 - (Free Research) This report reveals how organizations are thinking more strategically when it comes to protecting software investments in the event of a vendor contract breach, vendor bankruptcy, or discontinued or compromised support. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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