M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves. Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within more... >> Discover more offerings from Bowen & Groves.
		Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.

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Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research August 30, 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Getting Leaner - Automotive and Industrial Manufacturers Improving Service by Microsoft Dynamics September 2008 - (Free Research) To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes. This white paper demonstrates techniques for doing so. (WHITE PAPER) GO TO WHITE PAPER

Protecting Server Data in Remote and Branch Offices by Iron Mountain Digital September 2008 - (Free Research) This paper presents a framework for examining current methods of protecting server data in remote and branch offices--as well as the solutions designed to optimize server data protection programs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: Intelligent Branch Office Communication Strategies by Avaya Inc. June 2008 - (Free Research) Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DCA Manufacturing Manges Production Data and Communication with Exact ERP by Exact Software October 2008 - (Free Research) Read how Exact MAX and Exact Synergy provided the structure, integration, and automation DCA needed to more effectively manage important back-office production data and the front-office communication issues. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Best Practices for Remote Support and Services by Citrix Online - GotoAssist July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice's team selected the Citrix® GoToAssist Web-based support service. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Remote Office Survivability by NET Quintum November 2008 - (Free Research) This white paper outlines the remote office challenges that are surfacing as more companies implement VoIP. It also explains how corporate IT departments and service providers can avoid the pitfalls experienced during the initial adjustment (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Service as a Competitive Advantage: IBM Enterprise Content Management Solutions in Insurance by IBM March 2008 - (Free Research) This paper explains how to excel at customer service using the best tools for the task. (WHITE PAPER) GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Will Your Organization Benefit from Fax Server Software? by Captaris, Inc. February 2008 - (Free Research) Will your organization benefit from fax server software? Determine your document delivery needs, the benefits of implementing an electronic fax and document delivery solution and the benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Demo -- An Introduction to Citrix XenDesktop by Citrix August 2008 - (Free Research) This short webcast walks the user through a session with XenDesktop. From login, to launching applications, the user experience is illustrated. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Disaster Recovery Guide: Universal Secure Remote Access by F5 Networks September 2008 - (Free Research) Access to corporate applications and data is vital to help keep your business running as usual, yet, a wide range of concerns can quickly disrupt business processes. This white paper explains the pitfalls and solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris, Inc. RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Leveraging BPM for a Greener and Efficient Enterprise by Cognizant Technology Solutions September 2008 - (Free Research) This Webcast looks at business process management(BPM) in action, in a paperless office scenario. It proposes a holistic approach to measure and assess the waste footprint of an organization's paper based processes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Speed Response Times - Reduce Costs: Convert Documents into Easily Managed Electronic Assets by Premiere Global Services October 2008 - (Free Research) Learn how with Premiere Global Services' Enterprise Document Solutions, key document delivery processes are automated, so your valuable resources can stay focused on your core business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Total Economic Impact Of VMware Virtual Desktop Infrastructure - Financial Services Industry by VMware, Inc. December 2008 - (Free Research) Find out how a VMware financial service customer used VMware® View™ 3, formerly VMware Virtual Desktop Infrastructure, to reduce costs, free up office space and increase worker productivity in its remote offices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Uncovering Hidden B2B Sales Potential by MapInfo Corporation July 2008 - (Free Research) Location intelligence software helps companies increase B2B sales by improving customer and prospect knowledge, managing their sales channels proactively, responding faster to changing market conditions and improving their channel structure and alignment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Questions to Determine If You Need to Replace Your Fax Machines with Fax Server Software by Captaris, Inc. February 2008 - (Free Research) Learn about a secure, efficient way to send and receive documents from virtually any application. Discover how replacing your organization's fax machines with fax server software can help reduce costs and minimize risk. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Special Guide to Document Management - Eliminate the Pain of Paper by Captaris, Inc. February 2008 - (Free Research) Gaining control of all documents is critical to your company. Ever-expanding regulations such as Sarbanes-Oxley and HIPAA require effective and auditable control systems for all documents—both paper and electronic. Learn how. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Small Office Network: Getting Started by Cisco Systems, Inc. October 2008 - (Free Research) Building a small office network means starting with a foundation of switches and routers. The following guide will help you understand the difference between switches and routers and develop a clear vision for what your network foundation needs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Call for More Progressive Self–Service: How Flexible Online Billing Experiences Help Meet Rising Expectations in the Communications Sector by Pitney Bowes Group 1 Software July 2008 - (Free Research) This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Teleworking - Your Path to Increased Productivity, Business Continuity and Customer Satisfaction by Avaya Inc. June 2008 - (Free Research) The Avaya Unified Communications for Teleworkers solution provides at-home employees the tools that help them stay connected, productive, and satisfied--and IT staff the technology to minimize management complexity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lost Connections: New software improves the reliability of wireless links, cutting down on the headache of constant crashes by NetMotion Wireless June 2008 - (Free Research) This article discusses about the software from mobile-VPN providers whose aim is to make the connections stronger, or to keep the programs running even if the connection is temporarily severed. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Booz Allen Hamilton: Securing the Mobile Enterprise & Ensuring Compliance by Lumension Security January 2008 - (Free Research) Booz Allen Hamilton has incorporated Lumension Security's PatchLink Update into their automated patch management system. With PatchLink Update, the IT team no longer has to inspect each laptop, making it much more efficient and cost effective. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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