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Developing a Spectacular Support Structure by Numara Software
April 2008 - (Free Research) In this webcast from Numara Software industry leaders will teach you how to be sure that your support structure is running effectively. It will discuss and present solutions for all major issues that support centers encounter.
Adding Shock Absorbers to Your Messaging System by Azaleos Corporation
December 2008 - (Free Research) Attendees will gain new insights into this growing trend from both an analyst and vendor perspective, hear about recent customer implementations of remote services, and participate in an interactive Question and Answer session.
The Promise and Pitfalls of 802.11n by Fluke Networks
October 2008 - (Free Research) This white paper discusses the pitfalls that might arise such as increased power output, multipath signal propagation and "smart" antenna designs which affect range and performance.
Best Practices for Remote Support and Services by Citrix Online - GotoAssist
July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice's team selected the Citrix® GoToAssist Web-based support service.
Business Value Analysis of Autodesk Topobase in Utilities by Autodesk
November 2008 - (Free Research) This study details the business benefits of using Topobase within utilities, and it also outlines industry trends that drive utilities toward integrated information management platforms like Topobase.
Optimizing Customer Retention Programs by Portrait Software
December 2008 - (Free Research) Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI.
Disaster Recovery Guide: Universal Secure Remote Access by F5 Networks
September 2008 - (Free Research) Access to corporate applications and data is vital to help keep your business running as usual, yet, a wide range of concerns can quickly disrupt business processes. This white paper explains the pitfalls and solutions.
HelpConnection.NET - .NET Help Desk Solution by Expinion.net
The HelpConnection.NET solution is a complete, web-based CRM (Customer Relations Management) system. It is a client information, knowledgebase, ticket and communication system! This is an Enterprise Level application that has been built to accept heavy traffic loads, lots of data and still retain speed.
Leveraging BPM for a Greener and Efficient Enterprise by Cognizant Technology Solutions
September 2008 - (Free Research) This Webcast looks at business process management(BPM) in action, in a paperless office scenario. It proposes a holistic approach to measure and assess the waste footprint of an organization's paper based processes.
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