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Email as Part of a Business Continuity Strategy by Mimecast October 2008 - (Free Research) This white paper is targeted to those wanting to eliminate email downtime and keep employees productive with access to email during any circumstances. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Captaris RightFax - Enterprise Fax and Document Delivery by Captaris, Inc. RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Process Improvement through SAP Automation: Discover an Efficient Order-to-Cash Cycle by Esker Inc. November 2008 - (Free Research) View this Webcast to learn how your company can reduce the time and effort it takes to turn a customer order into money in the bank and eliminate human errors caused by manual document processing. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Hosted Exchange Best Practices: Collaboration, Email, Calendaring and Mobility Solutions by Concentric November 2008 - (Free Research) Email, calendaring, collaboration, and mobility are currently moving out of corporate data centers to service provider networks. Having a hosted service within your organization can dramatically change and positively affect your business... (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adding Shock Absorbers to Your Messaging System by Azaleos Corporation December 2008 - (Free Research) Attendees will gain new insights into this growing trend from both an analyst and vendor perspective, hear about recent customer implementations of remote services, and participate in an interactive Question and Answer session. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Operational Business Intelligence: A Benefit to Your Customer and Your Business by Pitney Bowes Group 1 Software September 2008 - (Free Research) An operational BI system should be focused on influencing the interaction with your customer to provide benefit to both the customer and your business. It also lends itself to a fairly direct ROI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Key Considerations for Email Archiving by Agilysys-HDS October 2008 - (Free Research) The SearchStorage Tech Report "10 Key Considerations for Email Archiving" helps you narrow down the available email archiving products by asking 10 important questions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation (E-mail this company) September 2007 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to five users free of charge, with no time limit. (DEMO) VIEW ABSTRACT | GO TO DEMO

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mobile Revolution: The Advent of the Pocket Office by Info-Tech Research August 2004 - (Paid) The mobile technology landscape seems to change every ten seconds. Businesses that can exploit the potential of mobile technology will have a definite advantage over their competition. Assess your mobile needs and opportunities now. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

A Framework for Deploying UC: Using a Repeatable Process for Optimizing Your Technology by Avaya Inc. November 2008 - (Free Research) This white paper describes a four step framework for moving unified communications from an ad hoc, deployment scenario, which has resulted in many of the companies interviewed having a siloed implementation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key Considerations When Mobilizing Small or Medium Sized Business by BlackBerry March 2008 - (Free Research) Download this white paper to learn about the key issues that small and medium-sized companies need to consider when evaluating a wireless solution, discover ways in which the BlackBerry solution can maximize business and ROI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BlackBerry Enterprise Server™ V4.1 Trial Offer by BlackBerry January 2008 - (Free Research) This special offer is designed to allow your organization to evaluate the simplified management and centralized control of BlackBerry Enterprise Server in your own network environment. (PRODUCT DEMO) VIEW ABSTRACT | GO TO

e-Book: The Human Side of Knowledge Management - Unlocking People Potential in the Knowledge Economy by InQuira Inc October 2008 - (Free Research) This paper outlines the benefits customers, support agents, and executives can gain through knowledge management, and it reveals the key factors required to maximize these benefits. (E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Stay On the Right Side of the Law by Google December 2008 - (Free Research) View this Videocast to learn how solution providers are helping customers address eDiscovery challenges by helping them manage their information infrastructure more effectively. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Customer Satisfaction with Email Archiving Systems by Sunbelt Software August 2008 - (Free Research) Osterman Research surveyed organizations about a variety of email archiving systems to understand overall satisfaction of their current archiving system. The goal is to help decision makers in their archiving evaluation process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Revitalizing Healthcare Delivery with Mobile Communications: Making the Case for BlackBerry Adoption by BlackBerry January 2008 - (Free Research) This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Lotus Domino and BlackBerry Applications by BlackBerry March 2008 - (Free Research) This paper provides an overview for effectively creating BlackBerry applications that interact with Domino databases. The BlackBerry Enterprise Server is part of an integrated mobility solution that connects Lotus Domino databases to mobile users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lawyer Responsiveness: How Small and Mid-sized Firms Can Use Mobility to Become More Competitive in the Face of High Client Expectations by BlackBerry March 2008 - (Free Research) Read this whitepaper to find out how your firm can use mobility to be more competitive in the face of high client expectations and increased competition. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobility as a Service: Best Practices for Managing Mobile Work by Fiberlink Communications March 2008 - (Free Research) Fiberlink Communications studied the challenges of mobile computing as well as the best practices for the management, control and operations of a mobile platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Your Network Ready? - Meeting the Challenges of Today's New Communications Environment by Alcatel-Lucent August 2008 - (Free Research) Demand for new, blended services by consumers and enterprise customers is driving service providers to deploy next generation, IP-based networks. This paper examines the steps you'll need to follow to ensure success in completing network transformatio (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VUE Software: Enterprise Incentive Management by CSSI VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

What's New in BlackBerry® Enterprise Server v4.1 with Service Pack 5 for Microsoft® Exchange by BlackBerry March 2008 - (Free Research) View this webcast to learn about the new wireless capabilities as well as enhanced administrative features that were introduced with the latest release of BlackBerry Enterprise Server for Microsoft Exchange. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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