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Accelerating Enterprise Application ROI by OnDemand Software
April 2008 - (Free Research) This white paper identifies the most important capabilities of an effective enterprise application training platform.
IBM Cognos Pricing Makes More Projects Possible by Cognos, an IBM Company
October 2008 - (Free Research) IBM Cognos has a flexible and tiered pricing grid that enables companies to cost effectively deliver BI and PM benefits to more users, and more types of users.
How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist
July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.
Serena Mariner On Demand 2008 by SERENA Software, Inc.
March 2008 - (Free Research) Serena Mariner is a highly functional on demand Project Portfolio Management Solution. It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities.
Avoiding Data Integration Pitfalls by Pitney Bowes Group 1 Software
May 2008 - (Free Research) In this Webcast, featured speaker Michael Czerniawski of
System's Evolution, Inc. (SEI), discusses data integration pitfalls and
will provide you the five keys to getting the information you need now.
Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
Integrating Learning into the Enterprise by SkillSoft Corporation
August 2008 - (Free Research) This case study takes a close look at one of the largest learning on-demand solutions in the marketplace today Learning@IBM Explorer, the IBM learning portal. It also discusses the latest trend in learning and development (L&D).
IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
Anatomy of a PeopleSoft Enterprise Archiving Project by IBM
November 2008 - (Free Research) Archiving is a proven best practice that has helped sites worldwide improve performance, control costs and automate data retention. This whitepaper discusses the major components of an archiving project as part of a full data management strategy.
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