M1 by B & G™ ERP Program Aids Growth of UK Sophisticated Electronics Manufacturer - Fozmula Ltd by Bowen & Groves. Fozmula's range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within more... >> Discover more offerings from Bowen & Groves.
		Customer Support Solution by Extraview Corporation. As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer more... >> Discover more offerings from Extraview Corporation.

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IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience by Avaya Inc. February 2008 - (Free Research) This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sprint Data Link(SM) for Wireless WAN by Sprint April 2008 - (Free Research) This data sheet demonstrates the Flexible, reliable wireless alternative to lower WAN costs and provides extra layer of redundancy for business critical applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

WEP Cloaking for Legacy Encryption Protection by Motorola, Inc. November 2008 - (Free Research) Several known vulnerabilities and attack tools have compromised Wired Equivalent Privacy (WEP), making it unsuitable for secure WLAN implementations without additional layers of security. This white paper describes a WEP Cloaking solution. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Aberdeen Report: Analytics - Hitting the Forecast Bulls Eye by SugarCRM Inc. December 2008 - (Free Research) Best-in-Class companies increase their annual corporate profit margin by an average of 16%. Find out how you can achieve Best-in-Class results by accessing your complimentary copy of this report. (WHITE PAPER) GO TO WHITE PAPER

E-Book: Capitalizing on Unified Communications in the Call Center by CosmoCom, Inc. November 2008 - (Free Research) In this E-book, find out how unified communications (UC) is altering the call center technology landscape and how some organizations have successfully adopted UC to extend the call center into the enterprise. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Migration Guidebook: Research, Best Practices and ROI by Informatica May 2008 - (Free Research) This guidebook is designed to help companies identify and understand the benefits of using Informatica for data migration and ways to maximize those benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Service Firm Decreased Its Auditing Time Deploying with Microsoft Dynamics SL by Microsoft Dynamics September 2008 - (Free Research) Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL. (CASE STUDY) GO TO CASE STUDY

Accelerating Enterprise Application ROI by OnDemand Software April 2008 - (Free Research) This white paper identifies the most important capabilities of an effective enterprise application training platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Keys to Web Application Acceleration: Advances in Delivery Systems by Citrix September 2008 - (Free Research) It is essential that SAP applications and network infrastructures be considered together as a common "application infrastructure" that supports strategic business objectives. This paper examines the challenges associated with SAP application delive (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application by OnDemand Software April 2008 - (Free Research) This white paper examines the challenge of keeping a lid on enterprise software costs, explores how an effective training platform can help reduce enterprise software TCO. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Cognos Pricing Makes More Projects Possible by Cognos, an IBM Company October 2008 - (Free Research) IBM Cognos has a flexible and tiered pricing grid that enables companies to cost effectively deliver BI and PM benefits to more users, and more types of users. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Calculate the ROI of Remote Support by Citrix Online - GotoAssist July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Team, Traction and Momentum: Manufacturing Improvement Projects That Pay Off by Visiprise August 2008 - (Free Research) Companies that opt to remain in manufacturing - with its expensive assets and complex requirements - must be excellent at it, or fail as a business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ventana Research: Business Intelligence for Operational Performance by Actuate December 2008 - (Free Research) Read this leading analyst study to gain insight on business intelligence for operational performance that highlights best practices for IT departments and line-of-business (LOB) managers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DCA Manufacturing Manges Production Data and Communication with Exact ERP by Exact Software October 2008 - (Free Research) Read how Exact MAX and Exact Synergy provided the structure, integration, and automation DCA needed to more effectively manage important back-office production data and the front-office communication issues. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Determining First NAC Deployments for Your Organization by Bradford Networks January 2009 - (Free Research) Learn how different priorities trigger the need for network access control and see examples of how to get NAC up and running in a phased approach. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Serena Mariner On Demand 2008 by SERENA Software, Inc. March 2008 - (Free Research) Serena Mariner is a highly functional on demand Project Portfolio Management Solution. It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities. (DEMO) VIEW ABSTRACT | GO TO DEMO

Data Deduplication: Determining Project Scope through Best Practices - E-Guide Prepared for Canadian Solutions Providers by Arrow Enterprise Computing Solutions December 2008 - (Free Research) This E-Guide provides Canadian Solutions Providers with a check list that will improve the efficiency and ease of a data deduplication project and consequently support your services margins. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

802.11n: Look before You Leap Key Considerations for Moving to 802.11n by Motorola, Inc. October 2008 - (Free Research) This paper explains the 802.11n basics necessary and how 802.11n technology relate to the three C's of network planning, Coverage, Context, and Capacity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What you Need to Know about Launching Network Systems Management Solutions by CITTIO September 2008 - (Free Research) This whitepaper examines the management issues of Big 4 NSM mega-suites (namely HP OpenView, IBM Tivoli, CA Unicenter and BMC Patrol) and discusses how a 21st century NSM solution can make your Operations team more productive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avoiding Data Integration Pitfalls by Pitney Bowes Group 1 Software May 2008 - (Free Research) In this Webcast, featured speaker Michael Czerniawski of System's Evolution, Inc. (SEI), discusses data integration pitfalls and will provide you the five keys to getting the information you need now. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers by Alcatel-Lucent November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform by Extraview Corporation (E-mail this company) September 2007 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to five users free of charge, with no time limit. (DEMO) VIEW ABSTRACT | GO TO DEMO

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Integrating Learning into the Enterprise by SkillSoft Corporation August 2008 - (Free Research) This case study takes a close look at one of the largest learning on-demand solutions in the marketplace today – Learning@IBM Explorer, the IBM learning portal. It also discusses the latest trend in learning and development (L&D). (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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