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Apply the power of CRM to build customer loyalty by Infor CRM February 07, 2012 - (Free Research) This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. (EGUIDE) VIEW ABSTRACT | GO TO

EMA - The Evolving Desktop: Management Solutions for Emerging Endpoint Technologies by CA Technologies. July 18, 2011 - (Free Research) Read this white paper for prescriptive, actionable guidance for planning, deploying and managing client computing investments and to be better prepared for the new challenges of the evolving desktop environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Appleby Simplifies Global Disaster Recovery with Fluid Data Technology by Dell Compellent May 09, 2011 - (Free Research) Because Appleby operates data centers in several geographic regions, replication for disaster recovery purposes is one of the company’s top concerns. The company’s decentralized storage infrastructure seemed to make multi-site replication prohibitively costly and complex. Check out this case study to learn about the solution Appleby found. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 28, 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Use effective call centers to build customer loyalty by Infor CRM February 08, 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. (EGUIDE) VIEW ABSTRACT | GO TO

Nimble Data Architecture: What ‘Getting Data Integration Right’ Can Do for Your Business by Liaison Technology (E-mail this company) November 30, 2011 - (Free Research) Read this paper to gain insight on the best practices for data integration projects and the importance of aligning data architectures with your business goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT Courseware by SkillSoft Corporation SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Workforce Analytics: Key to Aligning People to Business Strategy by SAP America, Inc. July 19, 2011 - (Free Research) This white paper from Aberdeen Research takes a look at how applying analytics capabilities to workforce management can better align people to business goals and strategies to cut costs and improve performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Business Service Management by Hewlett-Packard Company February 04, 2011 - (Free Research) HP Business Service Management solutions enable your IT organization to monitor and maintain the health of the key business services and processes it supports, and to make improvements to those processes to better support the business. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Cyber Savvy CEO: Getting to grips with today’s growing cyber-threats by ComputerWeekly.com September 05, 2011 - (Free Research) The recent surge in cyber attacks has forced organisations to align cyber security efforts across all of their operations, rather than focusing on IT, but CEOs now need to take the lead in protecting their organisations, this report from PwC argues. (IT BRIEFING) VIEW ABSTRACT | GO TO

Fluid Data Storage: A fully Virtualized Foundation for the IT Stack by Dell Compellent April 29, 2011 - (Free Research) At the core of the virtual data center is the automation of processes that align operations with current business policies. Being able to synthesize this operational information into knowledge of behavior is the crux of Fluid Data storage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

End-to-End Choices in Tiered Storage Solutions by Oracle Corporation October 01, 2010 - (Free Research) Oracle's tiered storage strategy lets you effectively manage and store data across multiple types of storage media while reducing your total cost of ownership up to 54 percent. Oracle is the only technology leader to provide a scalable, end-to-end storage solution that aligns data value with the right combination of cost, performance, and capacity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Where Does Your Project Fit on the Managed File Transfer Maturity Model? by Ipswitch File Transfer February 21, 2011 - (Free Research) This paper presents the MFT Maturity Model tool to help guide your evaluations, both of your project, as well as of vendors and solutions. This tool will help you best gauge the maturity and sophistication of your project so you can choose the solution and vendor that mostly closely aligns with your requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Flexible Virtualized Compute Environment by Dell and VMware October 04, 2011 - (Free Research) This white paper looks at the challenges associated with virtualization deployments, such as managing workloads, and discusses the key components of a properly designed virtualized data center. It then presents innovative solutions that achieve the highest and most cost-effective virtualized performance — while aligning IT to business goals. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Tips and Best Practices for a Midmarket Desktop Virtualization Deployment by Dell and Microsoft February 22, 2011 - (Free Research) If your organization is among the many looking to implement desktop virtualization solutions, be sure to have a plan. This e-guide discusses the best practices on how to align technology with company goals, while staying focused on obtaining a sufficient ROI. (EGUIDE) VIEW ABSTRACT | GO TO

CA ERwin Data Modeler r8 by CA ERwin from CA Technologies April 20, 2011 - (Free Research) CA ERwin Data Modeler r8 is an industry-leading data modeling solution that provides a simple, visual interface to manage your complex data environment.  It provides state of the art visualization capabilities, coupled with a dynamic new user interface. Download this demo software to give it a try! (TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Realizing the Value of Virtual Scale-Out NAS by HP and Intel June 14, 2011 - (Free Research) This paper documents the file storage challenges users face and how the HP StorageWorks X9000 systems help organizations address and overcome storage performance, density, management, cost, and deployment issues. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: HP and AMD:  The Price of Productivity  by Hewlett-Packard Company January 10, 2012 - (Free Research) Access this presentation transcript of a webcast that explored the challenges the consumerization of IT has brought (and will continue bringing) to today’s enterprises. (PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Webcast: HP and AMD:  The Price of Productivity by Hewlett-Packard Company December 22, 2011 - (Free Research) In this complimentary webcast, explore some of the challenges the consumerization of IT has brought (and will bring) to today's enterprises. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Digital Content Will Grow 40x by 2020 - Are You Prepared? by DataDirect Networks November 30, 2011 - (Free Research) This paper examines how media organizations are deploying DataDirect Networks (DDN) solutions to solve operational challenges and capitalize on new streams of revenue. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Storage for SAP Data and Document Archiving by Dolphin January 10, 2011 - (Free Research) Dolphin’s Content Archive Service for Cloud lets SAP users use Storage as a Service as an ArchiveLink repository. The service allows a direct connection from the SAP archiving layer to major public cloud provider. It’s an option that makes sense for any organization, whether or not you are running other SAP solutions in the cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

TOGAF® and SABSA® Integration by ComputerWeekly.com October 11, 2011 - (Free Research) This paper from the Open Group, documents an approach to enhance the TOGAF enterprise architecture methodology with the SABSA security architecture approach to create one holistic architecture methodology. (IT BRIEFING) VIEW ABSTRACT | GO TO

Podcast: HP and AMD:  The Price of Productivity by Hewlett-Packard Company December 22, 2011 - (Free Research) In this complimentary podcast, explore some of the challenges the consumerization of IT has brought (and will bring) to today's enterprises. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Your Enterprise Database Security Strategy (Forrester Consulting Report) by IBM September 28, 2009 - (Free Research) Database security is the last line of defense, so it deserves greater focus on the protection of private data from both internal and external attacks than IT pros have traditionally given it. Read this paper to learn what steps you can take to improve database security in your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Oracle Virtual Desktop Infrastructure with Oracle's Sun ZFS Storage Appliance by Oracle Corporation July 27, 2011 - (Free Research) This white paper describes the challenges IT organizations face when managing large numbers of user desktop systems and explains how Oracle's integrated desktop virtualization and storage solution can help. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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