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Customer Relationship Management (CRM)
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Customer Service (General)
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Sales Management
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Marketing Management
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Business Intelligence Solutions
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Business Process Management (BPM)
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Lead Management
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Customer Experience Management (CEM)
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Enterprise Resource Planning (ERP)
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Sales Force Automation (SFA)
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Airgas: Sap Business Transformation Study by SAP America Inc
June 2008 - (Free Research) Airgas was looking for a single solution that could ensure a quick return on investment, SAP NetWeaver MDM offered the broad functionality, robust architecture, and ability to manage rich product content that Airgas required.
How the Winners Work: Three Workstyles of the Most Successful Salespeople by Landslide Technologies, Inc.
June 2008 - (Free Research) In this webinar, Michael Green, Chairman of Landslide, Michael Bosworth, Founder of Customer Centric Selling, and Dr. Tom Sant, founder of The Sant Corporation and author of Giants and Sales, will discuss the three most important dimensions to professional selling.
AETHON Chooses Landslide Technologies over SFA/CRM by Landslide Technologies, Inc.
June 2008 - (Free Research) With Landslide Technologies, Aethon's selling process was formally defined within days and made clearly visible for every new hire to follow without requiring intensive training or repeated instructions.
Why CRM? The Business Case for Customer Relationship Management by Oracle Corporation
September 2008 - (Free Research) This paper makes the case that companies that understand the strategic value of CRM technology to achieve dramatic increases in revenue, productivity, and customer satisfaction will have a significant lead on those who lag in the adoption of CRM.
Profile: Secure Care Products by Exact Software
October 2008 - (Free Research) Learn how Exact MAX ERP, Exact Synergy and Exact e-Mobile provide Secure Care Products with a fully integrated system allowing departments from administrative to sales to link into the sales cycle.
Effective Business Reporting – Meeting Data Growth Challenges by Sybase, Inc.
September 2008 - (Free Research) As companies experience "data explosion", the value of data reporting becomes obvious. This paper examines the challenges IT departments are facing when it come to keeping up with reporting needs, as well as efficient solutions to these issues.
IBM Lotus Domino and BlackBerry Applications by BlackBerry
March 2008 - (Free Research) This paper provides an overview for effectively creating BlackBerry applications that interact with Domino databases. The BlackBerry Enterprise Server is part of an integrated mobility solution that connects Lotus Domino databases to mobile users.
Sales Prospector Demo by Oracle Corporation
November 2008 - (Free Research) View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.
Oracle Social CRM Demo by Oracle Corporation
November 2008 - (Free Research) View this demo to learn how SaaS Applications can leverage web 2.0 technologies to help salespeople generate leads, identify references and collaborate in order to close a deal without having to enter or share data.
Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales by Oracle Corporation
September 2008 - (Free Research) This paper examines how Sales and Marketing professionals are beginning to see they can use social media applications such as LinkedIn, Facebook, Myspace, Twitter and Jigsaw to do a better job of selling and marketing to their customers.
Warner Bros. Case Study by Aprimo, Inc.
November 2008 - (Free Research) Warner Bros. implemented Aprimo’s Marketing Resource Management solution, which helped them combine Aprimo with Sales Data and streamline its domestic theatrical media planning, placement and execution with finance and auditing processes.
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