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Magic Quadrant for Sourcing Application Suites, 2008 by Emptoris
September 2008 - (Free Research) In this paper learn how best-of-breed providers with suites delivered via software as a service, dominate the strategic sourcing application market, while ERP companies with integrated offerings are gaining traction by providing tactical sourcing support.
A Strategic Approach to Enabling by BlackBerry
August 2008 - (Free Research) Today's successful enterprises are discovering that granting mobile access to critical business applications can increase productivity and revenue.
Contact Centers for Dummies by Avaya Inc.
November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.
Essential Manager's Guide: Intelligent Communications by Avaya Inc.
June 2008 - (Free Research) How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications.
Joined up Thinking: Integrating Information across the Enterprise by Sage (UK) Limited
September 2008 - (Free Research) The following paper begins by examining the strategic drivers that are forcing companies to reconsider how they manage their activities and the implications this has for the design of their information systems.
FAQs on mobile policies by BlackBerry
April 2008 - (Free Research) This expert podcast details the criteria for making sure your usage policy fulfills your needs.
The 2008 in Manufacturing Benchmark Report by Infor
September 2008 - (Free Research) This report explores feedback provided by over 1200 manufactures, and aims to server as a roadmap to those in the manufacturing community that desires to reduce costs, and develop customer responsiveness through successful ERP implementations.
Extraordinary Customer Service by Avaya Inc.
June 2008 - (Free Research) Extraordinary Customer Service explores the contact center as a strategic part of your enterprise--where you can leverage differentiated services to provide a superior customer experience that can build brand loyalty and increase profits.
Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation
Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.
Choosing the Best CRM for Your Organization by Oracle Corporation
August 2008 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.
Demand the Best from Your On-Demand Software by Intacct
October 2008 - (Free Research) As businesses increasingly embrace software
as a service (SaaS), it’s critical to understand a key differentiator among the many SaaS
solutions available: best-of-breed applications
versus single vendor application suites.
The Spirit of Innovation by AT&T Corp
October 2008 - (Free Research) Read what 100 IT and business leaders said about innoviation and IT's role in stimulating creativity in this AT&T-sponsored survey by IDG Research Group.
Warner Bros. Case Study by Aprimo, Inc.
November 2008 - (Free Research) Warner Bros. implemented Aprimo’s Marketing Resource Management solution, which helped them combine Aprimo with Sales Data and streamline its domestic theatrical media planning, placement and execution with finance and auditing processes.
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