A Unique Approach to Reducing MTTR
by NetScout Systems, Inc.

Today's enterprise networks carry time-sensitive financial transactions, life-saving patient records, and valuable manufacturing orders. Network outages or application degradations often result in financial loss, delays in treatments, or customer dissatisfaction. Many global 1000 manufacturing, banking, insurance, retail, energy, and healthcare organizations have turned to NetScout to help reduce the mean time to repair or restore network services across their enterprise.

A recent survey, conducted by industry analyst Jim Metzler of Ashton, Metzler & Associates, of nearly 140 NetScout customers revealed that they had reduced troubleshooting time from an average of 9.1 hours down to 2...
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